You are Dimitar Borisov/Elena Borisova. You stayed at a holiday resort recommended by your travel agent. However, you did not enjoy your stay due to a number of difficulties. Write a formal letter complaining about the service the hotel offers.

✨ Do you want to improve your IELTS writing?
Dear Sir, I hope
this
Linking Words
letter finds you in the best of spirits and radiant health. I am writing
this
Linking Words
letter to express my dissatisfaction with the hotel we stayed in during our vacation.
To begin
Linking Words
with, there were a few issues,
firstly
Linking Words
, we had to wait for an hour at the reception desk before check-in because the hotel staff were unable to find the booking details.
Secondly
Linking Words
, when we checked
in
Change preposition
into
show examples
our room, it
was smelling
Wrong verb form
smelled
show examples
bad, as if someone smoked in there. Adding more to it,
bed
Correct article usage
the bed
show examples
sheets were dirty and when I complained about it, the
house keeping
Correct your spelling
housekeeping
show examples
staff was not ready to address
to
Change preposition
apply
show examples
the issue.
Lastly
Linking Words
, the food quality was
also
Linking Words
below average and we had to eat outside in a restaurant . In the end, I would like to urge you that kindly look into
this
Linking Words
matter and make sure that
this
Linking Words
does not happen to anyone in future. I am looking forward to hearing from you on
this
Linking Words
. Yours faithfully, Jatinder.

Unauthorized use and/or duplication of this material without express and written permission from this site's author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

coherence cohesion
Ensure each paragraph focuses on a single idea to enhance clarity.
task achievement
Consider providing more details about how these issues affected your overall stay to strengthen the complaint.
task achievement
The closing paragraph is polite and urges for a resolution, which is effective for a complaint letter.
task achievement
The writing tone is formal and appropriate for a complaint letter, which is suitable for the task.
What to do next:
Look at other essays: