You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant. In the letter: explain why you were at the restaurant describe the problems write about the action you want the manager to take You do NOT need to write your own address. Begin your letter as: Dear Sir or Madam, You should write at least 150 words.

Dear Sir or Madam, My name is John Smith. I am writing
this
letter in order to express my disappointment regarding a previous experience at your restaurant.
Firstly
,
last
week, on 12.08.2025 I visited your restaurant. I took my wife with me
on
Change preposition
for
show examples
a romantic dinner, but it did not go as I expected.
Moreover
, I wanted to have with her a unique night, because we had a special occasion, our third anniversary. Unfortunately, the team was irresponsible and a bit rude to us when I told them that the food that they served us was rotten.
Therefore
, we waited for 30 minutes for our order which included pasta with
souce
Correct your spelling
sauce
and vanilla ice cream. Hoping you understand how choosing your restaurant ruined our special date anniversary, I want to ask for a refund for the money I paid. The reference number of the order is A12345. I am waiting for your response. Kind regard, JOHN SMITH
Submitted by nicolletameriacri on

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task achievement
Your task response is mostly complete and covers the necessary points well. However, adding a little more detail about the rude behavior of the staff would strengthen your complaint.
coherence cohesion
Ensure that the entire letter maintains the same tense; there is a slight inconsistency since 'sauce' is used instead of 'source'.
task achievement
You clearly explained the purpose of your visit and the problems encountered.
coherence cohesion
The letter is well-organized with distinct paragraphs for each point.
coherence cohesion
The greeting and closing are properly used, adding to the formality and clarity of the letter.
task achievement
The tone of the letter is suitable for a complaint, being polite yet firm.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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Topic Vocabulary:
  • express disappointment
  • dining experience
  • service
  • inefficient
  • seated
  • order
  • food quality
  • expectations
  • menu
  • portion sizes
  • atmosphere
  • pleasant
  • address shortcomings
  • training
  • efficient
  • attentive
  • promptness
  • delivering food
  • flavors
  • presentation
  • descriptions
  • calm
  • relaxing
  • enhance
  • satisfied
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