You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter: explain why you are writing express concern about the missing card ask them what they intend to do

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Dear Sir or Madam, I am writing
this
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letter to express my concern and dissatisfaction regarding missing my credit card, as I have received an empty envelope for my credit card.
To begin
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with, yesterday I got a parcel through the local post office.
However
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, my card was not on it. I am strongly worried about
this
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matter.
Thus
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, I would like to inform you about
further
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actions. Unfortunately, I do not know what activities are necessary to do.
Also
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, it could be possible that my money account will be abused by burglars.
Therefore
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, it is vital to consider cautious actions immediately. I would like to ask you to block my money account.
Moreover
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, it is crucial to check all my transactions that happened recently in terms of financial reimbursement. I am willing to clarify that I limited my mobile bank
last
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night on the internet. I am eagerly looking forward to hearing your response. Best Regards, Ali
Submitted by ali.pazoki72 on

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task achievement
Ensure to provide a bit more details when explaining why the card may have gone missing or how you initially felt upon noticing the issue to provide fuller context.
coherence cohesion
To improve coherence, you could make sure the paragraphs transition more smoothly. For instance, linking your concern about potential misuse directly to the necessity of immediate action could be clearer.
task achievement
The letter effectively addresses the situation and presents a clear request for solution, thereby fulfilling the requirements of task achievement.
task achievement
The polite and formal tone is appropriately maintained throughout the letter.
coherence cohesion
The letter is logically organized with a clear introduction, body and conclusion.
coherence cohesion
Each paragraph discusses a single idea, which adds clarity to the letter.
Topic Vocabulary:
  • acknowledge receipt
  • compromised security
  • unauthorized transactions
  • identity theft
  • reissue
  • secure (the account)
  • fraudulent activity
  • account holder
  • security measures
  • customer service
  • follow-up
  • discrepancy
  • escalate the issue
  • trace the delivery
  • account security
  • financial risk
  • confidential
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