Writing Task 1 you have bought some clothing onllne and are not s atisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -> give details of the purchase -> describe the problem -> explain why you need a replacement urgently Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

#onllne #purchase #company #email #replacement #addresses #sir #madam

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Dear Sir or Madam, The purpose of my writing today is to let you know about a product which I bought

last

week, using your online services. I bought a white

dress

on 28th August from Amazon's basics department and it was discounted by 30%. Your website made it easy for me to find what my needs are without having to go through hundreds of items like other companies do with their search bar results. When I received the item, it said that

this

dress

should be in white colour with pockets in it. But when mine came in black colour and not even pockets attached to the

dress

. I ordered

this

dress

to wear for an international conference which will be held next week. To resolve

this

issue, please send me a white colour

dress

with pockets before the end of

this

week. So we can fix things up together without any hassle on both sides. I am a regular and happy customer of Amazon's online services. So I am looking for a resolution as soon as possible to keep my faith in your services. Yours faithfully, Sanduni

Submitted by swickramarathna70 on Fri Aug 30 2024

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task achievement

Make sure to format your sentences properly by addressing word spacing, e.g., 's atisfied' should be 'satisfied'. Such minor inaccuracies do not lower the grade much, but keeping an eye on these can further polish the letter.

coherence cohesion

In future letters, you might consider combining sentences to avoid repetition. For instance, 'Your website made it easy for me to find what I needed without having to go through hundreds of items like other companies' could be trimmed for more concise delivery.

task achievement

The letter comprehensively addresses all the points required by the task - providing details of the purchase, describing the problem, and explaining the urgency for a replacement.

coherence cohesion

The letter displays a logical structure, with well-organized paragraphs and clear, effective transitions between ideas.

coherence cohesion

Greeting and closing statements are appropriately polite and formal.

task achievement

The writing tone is suitable for a formal letter to a company, displaying both clarity and professionalism.

2
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 8.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 9.0

Complete response

Suitable writing tone

Appropriate word count

6 paragraphs

189 words

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Topic Vocabulary:

purchase details
order number
type of clothing
amount paid
specific issues
wrong size
poor quality
damage
urgency
replacement
upcoming event
personal necessity

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