Writing Task 1 you have bought some clothing onllne and are not s atisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -> give details of the purchase -> describe the problem -> explain why you need a replacement urgently Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
Dear Sir or Madam,
The purpose of my writing today is to let you know about a product which I bought
last
week, using your online services. I bought a white dress
on 28th August from Amazon's basics department and it was discounted by 30%. Your website made it easy for me to find what my needs are without having to go through hundreds of items like other companies do with their search bar results.
When I received the item, it said that this
dress
should be in white colour with pockets in it. But when mine came in black colour and not even pockets attached to the dress
. I ordered this
dress
to wear for an international conference which will be held next week.
To resolve this
issue, please send me a white colour dress
with pockets before the end of this
week. So we can fix things up together without any hassle on both sides. I am a regular and happy customer of Amazon's online services. So I am looking for a resolution as soon as possible to keep my faith in your services.
Yours faithfully,
SanduniSubmitted by swickramarathna70 on
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task achievement
Make sure to format your sentences properly by addressing word spacing, e.g., 's atisfied' should be 'satisfied'. Such minor inaccuracies do not lower the grade much, but keeping an eye on these can further polish the letter.
coherence cohesion
In future letters, you might consider combining sentences to avoid repetition. For instance, 'Your website made it easy for me to find what I needed without having to go through hundreds of items like other companies' could be trimmed for more concise delivery.
task achievement
The letter comprehensively addresses all the points required by the task - providing details of the purchase, describing the problem, and explaining the urgency for a replacement.
coherence cohesion
The letter displays a logical structure, with well-organized paragraphs and clear, effective transitions between ideas.
coherence cohesion
Greeting and closing statements are appropriately polite and formal.
task achievement
The writing tone is suitable for a formal letter to a company, displaying both clarity and professionalism.