You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like to company to take.

#laptop #computer #purchase #flaw #company #situation #action

Dear Sir or Madam, I am Navneet Kaur, I am writing

this

letter to complain regarding a recently bought laptop from your shop. On September 01, 2024, I purchased a

gray coloured

Add a hyphen

gray-coloured

show examples

, 256 GB, laptop from your shop of Dell company which worth cost me $1500. I was relentlessly happy after getting it and was thrilled to use it. Unfortunately, after reaching home as soon as I opened it and tried using it, it worked great for 2 hours,

however

, the next hours

it's

Correct your spelling

its

show examples

screan

Correct your spelling

screen

start

Wrong verb form

started

show examples

to hang and went blank after few

mintues

Correct your spelling

minutes

. I was surprised and disgruntled

due to

this

and gave a call

Change preposition

show examples

store

Add an article

the store

show examples

explicate

Verb problem

explain

show examples

the trouble. The crew members were not ready to accept what had

happen

Change the verb form

happened

show examples

which was

Remove the article

apply

show examples

another disappointment. I would be obliged if you could either replace or repair it at no cost, else I would like to get my refund.

Hence

, I have

attrached

Correct your spelling

attached

the copy of

bill

Correct article usage

the bill

show examples

of purchase with

this

for your convenience. After reading and considering the policies of your firm, I sent the computer back to your store. You will possibly receive it safely by the end of tomorrow. I hope you will take my issue into consideration. Yours sincerely, Navneet Kaur.

Submitted by ss6802125 on Sun Sep 01 2024

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

Grammar

Your letter is well-structured and presents a clear sequence of ideas. However, there are minor grammatical and spelling errors that can be improved. For instance, 'screan' should be 'screen' and 'attrached' should be 'attached.'

Task Achievement

To achieve a higher task response, consider providing more specific details about the flaw and any troubleshooting steps you tried before contacting the store.

Task Achievement

You have effectively introduced yourself and clearly explained the problem with your newly purchased laptop.

Writing Tone

The letter maintains a polite and formal tone throughout, which is appropriate for this type of communication.

Coherence and Cohesion

You have logically presented your request and provided all necessary information, including the purchase date and actions taken so far.

Essentional vocabulary list for IELTS Writing 7+

Learn how to write high-scoring essays with powerful words.
Download Free PDF and start improving you writing skills today!

Do you want to check your IELTS essays?

Submit unlimited essays, letters and charts. Sign up right now and start improving your writing skills.

4Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
12Grammar mistakes
 

7 paragraphs

207 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

🚀 Prepare for IELTS writing section today!

Unlimited Task 1 & Task 2 checks
Practice with essays, charts, and letters.
Personalized suggestions & mistake analysis
Spot every mistake and boost your score.
Topic ideas & vocabulary helpers
Expand your ideas and use the right words.
Progress tracking
Watch your writing improve with every practice.

Topic Vocabulary:

flaw
purchase date
troubleshooting steps
affecting
repair
replacement
refund
contact information
follow-up
model
issue
malfunction
defective
customer service
warranty
inconvenience
resolution
immediate action
sincerely
regards

What to do next:

Look at other essays:

7
band
In some countries an increasing number of children are overweigh as a result of eating too much fast food. It is necessary for governments to ban selling this kind of food in schools. To what extend do you agree or disagree with this opinion?
Nowadays, due to bad eating habits, more and more children are fat than before. To solve this problem, fast food should be forbidden in the academy. While I agree with the idea of banning junk food from canteens, I do believe that children need to limit their intake of junk food outside school at the same time.
5
band
Some individuals argue that governments should allocate more funding to railways rather than roads due to the former's higher capacity for transporting goods and passengers. discuss both views
The debate about utilising public transport as railway system or underground in a more efficient way have been around for decades. While some people are actively supporting an idea of governments allocating more money towards trains rather than roads, the opponents argue the capacity for transporting goods and passengers are not a sufficient argument in order to redistribute the funds. In this essay we will discuss both views.
6.5
band
Some experts believe that it is better for children to begin learning a foreign language at primary school rather than secondary school. Do the advantages of this outweigh the disadvantages?
Language is an efficient means to many aspects of life. Therefore, children from such a young age have already been learning some additional tongues to benefit their career or communication purposes. Professionals also view that learning a foreign language at the primary academic stage is advisable. By my reckoning, the pros indeed exceed the cons for some evident reasons, and the following paragraphs will clarify my belief.
<4
band
In order to study at university students are required to pay expensive tuition fees. Not all student can afford them so some think that university education should be free. Do you agree or disagree?
To achieve a higher education the scholars need to pay a huge amount of money but many of the students can't afford this huge fee structure.
<4
band
Question: Write a letter to a company asking for a refund for something you bought from them online. In your letter: Describe the item you bought Outline what the problem is Explain why you want a refund Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
I hope you are healthy and well as always. Yesterday I bought some clothes from your company by online shopping via website. I was bought one shirt and one jeans. I choose that's shirt with medium size. Actually there is not any problem from clothes that I bought. But since I tried the shirt, I think you shipped the wrong size to me. The shirt that arrived is small size.

You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like to company to take.

Essentional vocabulary list for IELTS Writing 7+

In some countries an increasing number of children are overweigh as a result of eating too much fast food. It is necessary for governments to ban selling this kind of food in schools. To what extend do you agree or disagree with this opinion?

Some individuals argue that governments should allocate more funding to railways rather than roads due to the former's higher capacity for transporting goods and passengers. discuss both views

Some experts believe that it is better for children to begin learning a foreign language at primary school rather than secondary school. Do the advantages of this outweigh the disadvantages?

In order to study at university students are required to pay expensive tuition fees. Not all student can afford them so some think that university education should be free. Do you agree or disagree?