You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like to company to take.
Dear Sir or Madam,
I am Navneet Kaur, I am writing
this
letter to complain regarding a recently bought laptop from your shop. On September 01, 2024, I purchased a gray coloured
, 256 GB, laptop from your shop of Dell company which worth cost me $1500. I was relentlessly happy after getting it and was thrilled to use it.
Unfortunately, after reaching home as soon as I opened it and tried using it, it worked great for 2 hours, Add a hyphen
gray-coloured
however
, the next hours it's
Correct your spelling
its
screan
Correct your spelling
screen
start
to hang and went blank after few Wrong verb form
started
mintues
. I was surprised and disgruntled Correct your spelling
minutes
due to
this
and gave a call at
Change preposition
to
store
to Add an article
the store
explicate
the trouble. The crew members were not ready to accept what had Verb problem
explain
happen
which was Change the verb form
happened
an
another disappointment.
I would be obliged if you could either replace or repair it at no cost, else I would like to get my refund. Remove the article
apply
Hence
, I have attrached
the copy of Correct your spelling
attached
bill
of purchase with Correct article usage
the bill
this
for your convenience. After reading and considering the policies of your firm, I sent the computer back to your store. You will possibly receive it safely by the end of tomorrow.
I hope you will take my issue into consideration.
Yours sincerely,
Navneet Kaur.Submitted by ss6802125 on
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Grammar
Your letter is well-structured and presents a clear sequence of ideas. However, there are minor grammatical and spelling errors that can be improved. For instance, 'screan' should be 'screen' and 'attrached' should be 'attached.'
Task Achievement
To achieve a higher task response, consider providing more specific details about the flaw and any troubleshooting steps you tried before contacting the store.
Task Achievement
You have effectively introduced yourself and clearly explained the problem with your newly purchased laptop.
Writing Tone
The letter maintains a polite and formal tone throughout, which is appropriate for this type of communication.
Coherence and Cohesion
You have logically presented your request and provided all necessary information, including the purchase date and actions taken so far.