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Band 7

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
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The pie chart illustrates the Parkway Hotel's customer
service
Use synonyms
ratings
Use synonyms
 via a questionnaire by 100 guests in two years, which are 2005 and 2010.
Overall
Linking Words
, it is apparent that the percentage of guests
rated
Correct pronoun usage
who rated
show examples
 the
service
Use synonyms
excellent
Change preposition
as excellent
show examples
 and good increased in both years and
having
Wrong verb form
had
show examples
 the highest fractions in the
last
Linking Words
 year,
whereas
Linking Words
 the remaining
ratings
Use synonyms
 (satisfactory, poor, very poor) declined in the time given with very poor
ratings
Use synonyms
 making the least portion in 2010. Regarding people who rated the hotel's customer
service
Use synonyms
with
Change preposition
as
show examples
 excellent, they grew from only 5% in 2005, which was the lowest proportion, to 28% in 2010. In a similar fashion, good
ratings
Use synonyms
 went from 14% in 2005 to a percentage of 39 in 2010, making it the
most
Correct word choice
highest
show examples
 rating given in that year. Turning to the remaining, guests who rated satisfactory to the
service
Use synonyms
 were the highest with nearly half in 2005;
however
Linking Words
, the percentage dropped to just 17 in 2010.
Likewise
Linking Words
, poor and very poor
ratings
Use synonyms
 accounted for 21% and 15% respectively in 2005, and both decreased in 2010 making 16% collectively.

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Sentences: Add more complex sentences.
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Vocabulary: Replace the words service, ratings with synonyms.
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Vocabulary: The word "give" was used 2 times.
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Vocabulary: The word "percentage" was used 3 times.
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