You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant. In the letter: explain why you were at the restaurant describe the problems write about the action y ou want the manager to take

Dear Sir or Madam, I am writing

this

letter to complain about your services, I invited my family to gather in your restaurant

last

week and unfortunately it was not satisfying. A few days ago,

due to

my parent's anniversary, I decided to do some special thing for them, so I reserved a table at your central branch near the beach. I heard lots of good comments about your dishes and I chose that place wisely because my parents really care about quality. As the time we arrived at the restaurant, the manager told us we must wait and we were waiting for an hour ,despite I announced in my reservation that I did not want to be on the waiting list. Another thing which really bothered us was the waitress's attitude, they must be professional about explaining the menu, but she did not know anything and we were confused.

However

, we

finally

ordered our favourite meals and they were delicious, but the service was disappointing. You should consider the quality of your services as the quality of your food, I think it is really a fundamental factor to get stars from your customers and

also

bring them back to your place. I hope that you will address these concerns as soon as possible. Yours sincerely, Ostore Hasani.