Last week you were on a flight to London. Unfortunately, when you got off the plane, you left a bag there. You did not remember about the bag until you got to your hotel. Write a letter to the airline. In your letter explain what has happened describe the bag and its contents say what you would like them to do about this problem

I am writing to enquire that a bag
lost
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was lost
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during my return to London from Colombo. I was returning from Colombo airport to London on 09 September 2024 in Sri Lankan
Airline
Fix the agreement mistake
Airlines
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flight number AO123, where I sat on window seat number 46 and kept my hand luggage in the cabin above my seat. Soon after reaching the hotel, I realized that the bag
was forgot
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was forgotten
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to take
,
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apply
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when I got off
from
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apply
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the airbus. I could not lodge a complaint at the Airport as I just knew
this
. The luggage
that is
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was
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made with black colour
lather
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leather
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material, and
had
Wrong verb form
has
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a red
color
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colour
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small size star
center
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centre
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of
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on
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the front side. Inside the
bag
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bag,
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there were
few
Correct article usage
a few
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clothes, which were materially insignificant ,and had my silver colour
dell
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Dell
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laptop with my name on a sticker on
front
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the front
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side. I would
really
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be really
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grateful to you, if you could check with your cabin crew or the cleaning team whether they have
came
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come
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a cross
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across
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the said or not. I am looking forward to hearing from you. Yours faithfully Aravinda Jayaweera Mob No - 7787231442
Submitted by aravindasajith on

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coherence cohesion
Break down the information into smaller paragraphs to improve readability and ensure each paragraph conveys a single main idea.
task achievement
Provide more specific details about where and when you lost the bag to make the explanation clearer.
task achievement
The letter provides a clear explanation of what happened, a description of the bag and its contents, and a request for action.
task achievement
The tone of the letter is polite and suitable for a formal request.
coherence cohesion
The letter has a clear greeting and closing, making it suitable for a formal letter.

The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

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Topic Vocabulary:
  • Unfortunate incident
  • Flight details
  • Distraction
  • Valuable possessions
  • Sentimental value
  • Lost and found procedure
  • Safe return
  • Compensation
  • Assistance
  • Gratitude
  • Follow-up
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