You recently bought a new piece of equipment for your home but it did not work. You phoned the store but still no action has been taken. Write a letter to the store manager. In your letter: - describe what equipment you bought - explain the problem with the new equipment - say what would you like the manager to do

Dear Sir, I hope
this
letter finds you in good health. I am writing
this
letter to address one of my concerns. Recently, I bought a wristwatch from your store located in the town centre of Dublin city. It is a branded watch from a well-known company.
This
watch is for my parent's wedding anniversary as a present.
Initially
, It was in good condition and worked properly. All of a sudden, it stops working.
First,
I think it may be
due to
an issue with the cell or battery.
However
, I purchased a new cell for
this
watch and replaced it by myself.
Thus
, It can not work after changing these cells. It was a really embarrassing movement for me in front of my parents . It is my humble request to replace
this
watch with the new one.
Also
, I will suggest you, check all devices before coming into the display. So that the reputation of the company can not be exploited. I hope you understand my concern. I eagerly waiting to hear from you yours truly, ahtsham
Submitted by muhammadahtsham457 on

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task achievement
Although your letter covers all the necessary points, adding a bit more detail could make it more compelling. For example, mentioning the date of purchase or the exact model of the wristwatch can add more context.
coherence and cohesion
While your letter is generally well-organized, the first two paragraphs can be split into more specific paragraphs to ensure each idea is clearly conveyed. For example, a separate paragraph for describing the problem in more detail could improve clarity.
suitable writing tone
The tone of your letter is respectful and appropriate, which reflects well on your communication skills.
greeting and closing
The greeting and closing portions of your letter are well-phrased, making them effective and polite.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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