You and your family have just come back from a holiday staying in a rented accommodation overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter: give details of the things that were unsatisfactory explain the reactions of the members of your family ask the manager what he/she is going to do about the situation.
Dear Manager,
I am writing
this
letter to provide you feedback on the accommodation services of your company. Unfortunately, me and my family members are not satisfied with the quality of stay in your provided flat.
The detailed explanation of poor services primarily consists of non-airy apartment which has only windows on the opposite of the sea and we did not have access to the ocean view. Owing to this
, we didn't get a chance to enjoy the scenic beauty from our balcony. Moreover
, the power supply was drastically poor and we used a torch and mobile flashlights to find our belongings during the night time, there was no electricity for 2 evenings.
Furthermore
, my kids and wife were disappointed in me for such
an underrated stay. The little ones did not get a satisfactory level of happiness during the whole trip just because conjured apartment
and Correct article usage
an apartment
also
they complained about being restless. Furthermore
, my wife had to attend her office meetings which did not happen due to
power
cut and she asked to terminate the trip early.
I am requesting you to please refund me the extra charges for the apartment view and the other utilities as we have not got the same level of services as you promised on your website. Correct article usage
a power
This
will be much appreciated.
Thank you so much for considering and waiting for your prompt reply.
Sincerely,
Navdeep KaurSubmitted by knavdeep3011 on
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task achievement
Consider providing a bit more detail on specific issues, like describing the power outages in more vivid detail, to make your complaints more compelling and vivid.
coherence cohesion
In future letters, you could utilize transitional phrases to smoothly link your ideas from one paragraph to another, enhancing the logical flow.
task achievement
The letter uses a polite and formal tone, which is appropriate for the context of a complaint letter to a company.
coherence cohesion
Each paragraph adequately focuses on a single main idea, such as the problems with the apartment, the family's reactions, and the requested action.
coherence cohesion
The opening greeting and closing sign-off are well-written and appropriate for the letter format.
Use cohesive linking words accurately and appropriately
Linking words are very important in your essay.
To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.
Almost every sentence in your essay should have a linking word of some sort.
In fact, the only sentences that can omit linking words are your background sentence and thesis.
Linking word examples:
- firstly
- secondly
- thirdly
- in additional
- moreover
- also
- for example
- for instance
- therefore
- however
- although
- even though
- despite