You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter: give details of what went wrong explain what you had to do to overcome the problem at the time say what action you would like the manager to take You do NOT need to write your own address. Begin your letter as follows: Dear ...,

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Dear Sir or Madam, I am writing to you to formally complain about the malfunction of the heating system during my stay in your hotel. Despite it was the end of September, the weather was heightened for

this

Linking Words

period of

year

Add an article

the year

a year

show examples

. When I tried to use the cooling system implemented in the room, I encountered a problem with it, which seemed to be out of order. It was above 30 degrees Celsius in my lodging throughout the whole time and I had trouble with sleep under

such

Linking Words

conditions. To solve

this

Linking Words

issue I contacted the reception of the hotel, which did not have a solution at that moment, so I asked them to bring a fan up to my room.

This

Linking Words

relieved the temperature slightly, but I still found it very inconvenient to sleep. I kindly ask you to take measures to fight similar problems in the future and, if possible, give me a 50

percent

Change the spelling

per cent

show examples

refund. I am looking forward to hearing from you at your earliest convenience. Yours sincerely,

dulskyworkFri Oct 04 2024

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task achievement

Consider expanding with more specific suggestions for how the hotel can address similar issues in the future.

coherence cohesion

Ensure all verbs are in the correct tense, such as 'despite the weather was...' should be 'despite the weather being...' or 'although the weather was...'.

task achievement

The letter was very clear in addressing the problem, explaining the situation, and requesting an action.

coherence cohesion

Each paragraph has a single clear idea, making it easy to follow the writer's line of reasoning.

coherence cohesion

The closing and greeting are appropriate for the context.

2
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
2
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 7.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

171 words

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