You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter: give details of what went wrong explain what you had to do to overcome the problem at the time say what action you would like the manager to take You do NOT need to write your own address. Begin your letter as follows: Dear ...,

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Dear Sir or Madam, I am writing to you to formally complain about the malfunction of the heating system during my stay in your hotel. Despite it was the end of September, the weather was heightened for
this
period of
year
Add an article
the year
a year
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. When I tried to use the cooling system implemented in the room, I encountered a problem with it, which seemed to be out of order. It was above 30 degrees Celsius in my lodging throughout the whole time and I had trouble with sleep under
such
conditions. To solve
this
issue I contacted the reception of the hotel, which did not have a solution at that moment, so I asked them to bring a fan up to my room.
This
relieved the temperature slightly, but I still found it very inconvenient to sleep. I kindly ask you to take measures to fight similar problems in the future and, if possible, give me a 50
percent
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per cent
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refund. I am looking forward to hearing from you at your earliest convenience. Yours sincerely,
Submitted by dulskywork on

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task achievement
Consider expanding with more specific suggestions for how the hotel can address similar issues in the future.
coherence cohesion
Ensure all verbs are in the correct tense, such as 'despite the weather was...' should be 'despite the weather being...' or 'although the weather was...'.
task achievement
The letter was very clear in addressing the problem, explaining the situation, and requesting an action.
coherence cohesion
Each paragraph has a single clear idea, making it easy to follow the writer's line of reasoning.
coherence cohesion
The closing and greeting are appropriate for the context.
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