You recently purchased a piece of equipment for your kitchen but it did not work properly. Write a letter to the store manager. In your letter: Describe the problem with the equipment. Explain how this issue has affected you. State what you would like the store to do about it.
Dear Rice Cooker
Store
Manager,
I was shopping with your store
to purchase one of my Kitchen ampliances
which isCorrect your spelling
appliances
Correct article usage
a
last
week.The brand of the product is Prestige and the was
holding capacity is 500 ml.
I have Unnecessary verb
apply
cross checked
the functionality of Add a hyphen
cross-checked
heating
system when it turned Correct article usage
the heating
to
on flash light Change preposition
apply
was keeps
flickering and could not able to adjust the timer properly and improper heating system. Wrong verb form
kept
For
instance
if the timer is Add a comma
instance,
setup
for 10 min it is turning off automatically earlier than Correct your spelling
set up
actual
setup Correct article usage
the actual
time
besides
rice is not boiling properly which is forming lumps due to
less temperature is
being passed.
Unnecessary verb
apply
Moreover
, when I use this
product need to keep an eye continuously which is bit
uncomfortable. Suddenly the Correct article usage
a bit
flash light
Correct your spelling
flashlight
is turning
off and not sure about the boiled rice Wrong verb form
turned
and
Which is Correct word choice
apply
overwhelmed
and Replace the word
overwhelming
waste
of Correct article usage
a waste
time
.
Additionally
, I have
called your Unnecessary verb
apply
store
as soon I
noticed defects Correct word choice
as I
of
Change preposition
in
this
product and the only option provide
was Change the form of the verb
provided
visit
the Fix the infinitive
to visit
store
to resolve this
matter. Unfortunately, I live in Milton and your store
is 2 hour
away and have prior appointments with family. As you realize it takes 4 hours of commuting back and forth. Fortunately, I have paid Change to a plural noun
hours
Change preposition
for these
these
Change the determiner
this item
these items
item
using my CIBC credit card and have scanned
copy and attached Correct article usage
a scanned
as
Correct pronoun usage
it as
reference
in Add an article
a reference
this
email. Would you be willing to provide exchange
Correct article usage
an exchange
item
and service to pick up the item
by store
customer service also
replace the Correct word choice
and also
item
at the time
of return?
Your help in resolving this
matter is highly appreciated. This
will save 4 hours of commuting time
!
Sincerely,
Swathi Mutra.Submitted by swathi.neni1913 on
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Coherence and Cohesion
Improve sentence structure and grammar for better clarity. Consider breaking down complex sentences for ease of reading.
Task Achievement
Ensure all necessary details are included to fully describe the solution you seek, such as more specific information on how you would like the replacement process to proceed if possible.
Task Achievement
Your letter clearly describes the issue with the equipment and its impact on you.
Coherence and Cohesion
The letter is structured well with a clear introduction, body, and conclusion.
Suitable Writing Tone
Good use of polite and formal language appropriate for addressing a store manager.
Word Count
IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.
A very long letter will not give you a higher band score.
Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.
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