Your internet connection has been slow and intermittent. Write a letter to your internet service provider to complain. In the letter: – Describe the problem and why you are unhappy – Arrange for an engineer to visit your home – Request a reduction in your bill

Dear Sir or Madam I hope
this
letter finds you well. I am writing to you to provide an expected situation with internet speed. First of all,
due to
my remote work from home, I changed my standard settings to the premium option
last
month. Unfortunately, I can't say my satisfaction with the new services.
Moreover
, the new option should raise up an unstoppable connection and reduce disconnection from the main server, but it didn't happen. In
this
letter, I kindly ask you to make an appointment
an
Change preposition
for an
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engineer to visit my house and try to fix
this
problem as soon as possible, because
this
situation affects my productivity at work.
Additionally
, should I get some money back or any discount on my future bills? As I said in our contract, you reduce the next bill if something happens for more than 4 hours. I appreciate your attention to
this
matter and look forward to your prompt response. Yours sincerely Vlad Ik.
Submitted by vladislavikonnikov112 on

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single idea per paragraph
While each paragraph mostly presents a single main idea, there are some instances where ideas could be more distinctly separated for clarity. For example, asking for a visitation and discussing the discount could be broken into two paragraphs.
single idea per paragraph
Ensure all ideas presented in each paragraph are closely related and support the main topic presented in the paragraph. Try to keep different requests and explanations in separate paragraphs for clarity.
complete response
The letter covers all the main points requested in the task, like describing the problem, arranging for an engineer, and negotiating a bill reduction.
suitable writing tone
The writing tone is polite and clearly suits a formal letter of complaint.
logical structure
The letter uses a clear structure with distinct sections for different aspects of the complaint. The greeting and closing are also appropriate for a formal letter.
Topic Vocabulary:
  • Dissatisfaction
  • Intermittent
  • Impact
  • Urgency
  • Compensation
  • Resolution
  • Service provider
  • Inconvenience
  • Streamlining
  • Connectivity
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