You recently organized an all-day meeting for your company, which took place in a local hotel. In your letter to the hotel manager: Describe the purpose of the meeting. Explain why you were unhappy with the hotel’s service. Suggest what the hotel could do to improve. Write at least 150 words.
Dear Sir or Madam,
My name is Vlad. I am an HR Director of the Blabla company, which had an all-day meeting in
you
hotel Change the pronoun
your
last
week. I am writing this
letter to provide a
feedback about Remove the article
apply
hotel's
service.
The company organized Correct article usage
the hotel's
this
event to present next year's strategy to all of the employees. Considering the number of personal
in Replace the word
personnel
company
, one of the managers of your hotel suggested Add an article
the company
a company
to book
the largest conference room with some Change the verb form
booking
arrengements
, Correct your spelling
arrangements
such
as extra chairs, tables and the scene. Despite we have discussed and confirmed all of the extra equippment
, not all from the list were provided.
Correct your spelling
equipment
To begin
with, no extra chairs and tables were provided before the start of the event and it caused a lot of inconvenience
Change to a plural noun
inconveniences
,
because some guests had to stay for about 20 minutes. Remove the comma
apply
Furthermore
, it took some time and attention to place new seats while
event
Add an article
the event
was
already started. Verb problem
had
In addition
to that, it took 20 minutes more to serve the tables.
Considering the issues described above I would like to ask you to improve the quality of your customers
service to avoid Fix the agreement mistake
customer
such
situations in the future.
Correct pronoun usage
Yours
Your
faithfully, VladCorrect your spelling
Yours
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task achievement
Try to provide more details about the hotel's service issues to enhance clarity.
coherence cohesion
Ensure proper punctuation and sentence structure to improve logical flow.
task achievement
The letter adequately describes the purpose of the meeting and suggests improvements for the hotel.
coherence cohesion
The letter follows a clear structure: introduction, detailed explanation, and a suggestion for improvement.
task achievement
The tone of the letter is suitable for a formal complaint, offering constructive feedback.
Use cohesive linking words accurately and appropriately
Linking words are very important in your essay.
To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.
Almost every sentence in your essay should have a linking word of some sort.
In fact, the only sentences that can omit linking words are your background sentence and thesis.
Linking word examples:
- firstly
- secondly
- thirdly
- in additional
- moreover
- also
- for example
- for instance
- therefore
- however
- although
- even though
- despite