You want to complain about the service you received in the hotel you stayed in while attending a recent meeting. Write a letter to the person who organised the meeting in you letter 1) Describe the meeting 2) Explain the problems with the service 3) suggest what the meeting organiser should do
Dear XYZ,
I am writing in regard to my stay at your
hotel
on 2nd November. I regret to inform you that I had a frustratingly bad experience. I had to travel from Bangalore to Delhi for ABC
club meeting that was hosted in your Correct article usage
an ABC
hotel
. Since I had to travel at night I decided to book a room to ensure a seamless transfer and for an early start. My nightmare began right the moment I checked in. Even though I came quite late , at around 6 PM, my room was not ready. There was a mosquito and roach infestation which was not fixed even after I made several calls to the hotel
reception. I had an early morning start at around 9 and to my surprise, the meeting room we had booked was also
not ready on time. Our prior request for microphones, speaker
, extra 5 chairs, nothing was taken care of by the Correct article usage
a speaker
hotel
administration. Due to
all this
, we could start the meeting only after 11AM. I had angry shareholders to cater to post this
harrowing experience.
I would like to humbly request that management must do a review of what went wrong. I believe there were multiple meetings booked at the same venue, though the staff should have been aware and prepped for such
a scenario, for the future please ensure that you do not overbook the place beyond what the staff can handle.
Thank youSubmitted by outpost.03.cameo on
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coherence and cohesion
Try to organize your content in a clearer way to enhance readability. Use separate paragraphs for describing the meeting, explaining the problems, and suggesting solutions.
task response
The letter successfully responds to all parts of the task.
task response
The writing tone is polite and formal, appropriate for a complaint letter.
coherence and cohesion
The letter effectively uses a clear greeting and closing.
The Closing
The style of the letter determine how you have to close it.
Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.
Formal style (To someone you have not met, whose name you don’t know)
- Yours faithfully,
Semi-formal (To someone you may or may not have met, whose last name you know)
- Yours sincerely,
Informal (To someone you know well, whose first name you know and use)
- Best regards,
- Warm wishes,