You bought a TV a week ago but when you got home you discovered it didnot work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter: 1. Introduce yourself 2. Explain the problem 3. And state what action you would like from the company

#tv #week #home #didnot #work #customer #service #report #help #company #action

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Dear Sir or Madam, I am writing

this

Linking Words

letter to report a faulty

Use synonyms

that I purchased from your company on Wednesday

last

Linking Words

week. My name is Salahuddin Ahmed and I am one of your frequent customers. I live in Downtown, Montreal and have been using your services and buying other products for the

last

Linking Words

11 years. On Wednesday, 10th November, I visited your store to purchase a

Use synonyms

. The brand was Toshiba which has the model code 39LBKDHSJ. I was assured that

Remove the comma

apply

show examples

this

Linking Words

was the latest model in the market and it was the best there to buy.

However

Linking Words

, when I got home I discovered that the quality of the picture was not

satisfactory

Rephrase

as satisfactory

show examples

as promised, in

fact

Add a comma

fact,

show examples

it was quite blurry.

Additionally

Linking Words

, I found the remote control did not work though it had batteries on. I called your customer service department to report

this

Linking Words

issue that day and they assured

that

Correct pronoun usage

me that

show examples

the

Use synonyms

would be replaced or fixed within 2 days. I am disappointed to say that

this

Linking Words

has not happened and I have received no communication since

then

Linking Words

. I am exceedingly displeased with the quality of the product that I purchased

as well as

Linking Words

your customer service. I hope

this

Linking Words

problem will

get

Verb problem

show examples

resolved promptly. I expect to receive a replacement

Use synonyms

or have my current

Use synonyms

repaired as

quick

Change the word

quickly

show examples

as possible. I look forward to hearing back from you soon. Yours faithfully, Salahuddin Ahmed

Submitted by sa.sabbir25 on Thu Nov 14 2024

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task achievement

Consider adding more detail about any attempts to follow up with the customer service department after your initial call for a more complete response.

coherence and cohesion

Ensure that each paragraph is clearly focused on one main idea for better clarity. While this is generally done, it can always improve coherence.

coherence and cohesion

The greeting and closing of the letter are polite and appropriately formal, which is well-suited for a letter of complaint.

task achievement

The letter contains all the necessary elements: an introduction of yourself, an explanation of the problem, and a request for action, indicating task completion is strong.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

firstly
secondly
thirdly
in additional
moreover
also
for example
for instance
therefore
however
although
even though
despite

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6
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
6
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 5.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 5.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

238 words

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Use cohesive linking words accurately and appropriately

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Some people think that activities during the free time should be planned while others disagree. Discuss both sides and include examples and relevant data from your own experience

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