You bought a TV a week ago but when you got home you discovered it didnot work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter: 1. Introduce yourself 2. Explain the problem 3. And state what action you would like from the company

#tv #week #home #didnot #work #customer #service #report #help #company #action

Dear Sir or Madam, I am writing

this

letter to report a faulty

that I purchased from your company on Wednesday

last

week. My name is Salahuddin Ahmed and I am one of your frequent customers. I live in Downtown, Montreal and have been using your services and buying other products for the

last

11 years. On Wednesday, 10th November, I visited your store to purchase a

. The brand was Toshiba which has the model code 39LBKDHSJ. I was assured that

Remove the comma

apply

show examples

this

was the latest model in the market and it was the best there to buy.

However

, when I got home I discovered that the quality of the picture was not

satisfactory

Rephrase

as satisfactory

show examples

as promised, in

fact

Add a comma

fact,

show examples

it was quite blurry.

Additionally

, I found the remote control did not work though it had batteries on. I called your customer service department to report

this

issue that day and they assured

that

Correct pronoun usage

me that

show examples

the

would be replaced or fixed within 2 days. I am disappointed to say that

this

has not happened and I have received no communication since

then

. I am exceedingly displeased with the quality of the product that I purchased

as well as

your customer service. I hope

this

problem will

get

Verb problem

show examples

resolved promptly. I expect to receive a replacement

or have my current

repaired as

quick

Change the word

quickly

show examples

as possible. I look forward to hearing back from you soon. Yours faithfully, Salahuddin Ahmed

Submitted by sa.sabbir25 on Thu Nov 14 2024

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

task achievement

Consider adding more detail about any attempts to follow up with the customer service department after your initial call for a more complete response.

coherence and cohesion

Ensure that each paragraph is clearly focused on one main idea for better clarity. While this is generally done, it can always improve coherence.

coherence and cohesion

The greeting and closing of the letter are polite and appropriately formal, which is well-suited for a letter of complaint.

task achievement

The letter contains all the necessary elements: an introduction of yourself, an explanation of the problem, and a request for action, indicating task completion is strong.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

firstly
secondly
thirdly
in additional
moreover
also
for example
for instance
therefore
however
although
even though
despite

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Do you want to check your IELTS essays?

Submit unlimited essays, letters and charts. Sign up right now and start improving your writing skills.

6Linking words
meeting the goal of 7 or more
1Word repetition
meeting the goal of 3 or fewer
6Grammar mistakes
 

8 paragraphs

238 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 5.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 5.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

🚀 Prepare for IELTS writing section today!

Unlimited Task 1 & Task 2 checks
Practice with essays, charts, and letters.
Personalized suggestions & mistake analysis
Spot every mistake and boost your score.
Topic ideas & vocabulary helpers
Expand your ideas and use the right words.
Progress tracking
Watch your writing improve with every practice.

What to do next:

Look at other essays:

<4
band
Today more and more people are overweight than before. What in your opinion are the primary causes of this. What are main affects of this epidemic.
It is crystal clear that nowdays people have problem with their weight and this issue causes a lot of problem.I am inclined to the opinion that it will cause a lot of problem which I will explain more in this essay .
<4
band
Environmental problems are too big for individual countries and individual persons to address. In other words, we have reached the stage where the only way to protect the environment is at an international level. To what extent do you agree or disagree with this opinion?
It is often said that environmental complications are high for respected nations and respected communities to solve.In other words,we reached the stage of protecting the environment at an overseas level.I will support this view with arguments in the following paragraph.
7.5
band
Some people think that outdoor activities are more beneficial for children’s development than playing computer games. To what extent do you agree or disagree?
It is said that some individuals are of the opinion that children benefit from outdoor activities more than playing computer games. I strongly agree that outdoor activities are more beneficial mainly because of help physical development.
6.5
band
Some consider work to be the paramount aspect of life, suggesting that without career success, life loses its meaning. To what extent do you agree or disagree?
It is often believed by some people that profession is the most crucial value of life as they think that excelling in a career means everything. I firmly disagree with this statement as I think that there are more values above one's occupation in life.
5
band
In recent years, many small local shops have closed because customers travel to large shopping centres or malls to do thier shopping. Is this a positive or a negative development?
Shopping is an essential part of our life. Large Shopping malls have been opened at a wide range that resulted in closure of some local shops. This action resulted in attracting a vast number of people towards the malls. In my opinion I think this is the positive improvemnt for all the customers.

Use cohesive linking words accurately and appropriately

Today more and more people are overweight than before. What in your opinion are the primary causes of this. What are main affects of this epidemic.

Environmental problems are too big for individual countries and individual persons to address. In other words, we have reached the stage where the only way to protect the environment is at an international level. To what extent do you agree or disagree with this opinion?

Some people think that outdoor activities are more beneficial for children’s development than playing computer games. To what extent do you agree or disagree?

Some consider work to be the paramount aspect of life, suggesting that without career success, life loses its meaning. To what extent do you agree or disagree?

In recent years, many small local shops have closed because customers travel to large shopping centres or malls to do thier shopping. Is this a positive or a negative development?