You bought a TV a week ago but when you got home you discovered it didnot work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter: 1. Introduce yourself 2. Explain the problem 3. And state what action you would like from the company

#tv #week #home #didnot #work #customer #service #report #help #company #action

✨ Do you want to improve your IELTS writing?

Dear Sir or Madam, I am writing

this

letter to report a faulty

that I purchased from your company on Wednesday

last

week. My name is Salahuddin Ahmed and I am one of your frequent customers. I live in Downtown, Montreal and have been using your services and buying other products for the

last

11 years. On Wednesday, 10th November, I visited your store to purchase a

. The brand was Toshiba which has the model code 39LBKDHSJ. I was assured that

Remove the comma

apply

show examples

this

was the latest model in the market and it was the best there to buy.

However

, when I got home I discovered that the quality of the picture was not

satisfactory

Rephrase

as satisfactory

show examples

as promised, in

fact

Add a comma

fact,

show examples

it was quite blurry.

Additionally

, I found the remote control did not work though it had batteries on. I called your customer service department to report

this

issue that day and they assured

that

Correct pronoun usage

me that

show examples

the

would be replaced or fixed within 2 days. I am disappointed to say that

this

has not happened and I have received no communication since

then

. I am exceedingly displeased with the quality of the product that I purchased

as well as

your customer service. I hope

this

problem will

get

Verb problem

show examples

resolved promptly. I expect to receive a replacement

or have my current

repaired as

quick

Change the word

quickly

show examples

as possible. I look forward to hearing back from you soon. Yours faithfully, Salahuddin Ahmed

Submitted by sa.sabbir25 on Thu Nov 14 2024

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

task achievement

Consider adding more detail about any attempts to follow up with the customer service department after your initial call for a more complete response.

coherence and cohesion

Ensure that each paragraph is clearly focused on one main idea for better clarity. While this is generally done, it can always improve coherence.

coherence and cohesion

The greeting and closing of the letter are polite and appropriately formal, which is well-suited for a letter of complaint.

task achievement

The letter contains all the necessary elements: an introduction of yourself, an explanation of the problem, and a request for action, indicating task completion is strong.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

firstly
secondly
thirdly
in additional
moreover
also
for example
for instance
therefore
however
although
even though
despite

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

6
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
6
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 5.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 5.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

238 words

🚀 Prepare for IELTS writing section today!

Unlimited Task 1 & Task 2 checks
Practice with essays, charts, and letters.
Personalized suggestions & mistake analysis
Spot every mistake and boost your score.
Topic ideas & vocabulary helpers
Expand your ideas and use the right words.
Progress tracking
Watch your writing improve with every practice.

What to do next:

Look at other essays:

7
band
Some people say that music is a good way of bringing people of different cultures and ages together. To what extent do you agree or disagree with this opinion?
In the contemporary era, music plays a key role in people’s lives, and some believe it can build stronger connections between various cultures and age groups. From my perspective, I agree with this viewpoint.
7.5
band
Most people these days prefer getting news online to reading newspapers or watching TV. Do you think it is a positive development?
Nowadays, there are various sources of information. The internet transformed people's news-receiving channels. In this essay, I will elaborate on the reason why it is an improvement and also the advantages of online news.
7
band
Some people think that to learn a second language well, it is necessary to live in the country where that language is spoken. What is your opinion about this?
It is thought by a selection of individuals that it is better for people who want to improve and develop their 2nd language proficiency to live in those countries directly. From my perspective, I strongly agree with this notion and my reasons will be outlined in the following paragraphs before reaching a conclusion.
8
band
Some people think that it is more effective for students ot study in a group while others believe that it is better for them to study alone. Discuss both views, and give your opinion.
There's plenty of models for efficient ways of studying, it's a controversial matter whether it's better for pupils to learn with classmates or as individuals. From my perspective, both methods are quite fruitful based on the nature of every learner. I will elucidate both viewpoints in more detail and offer my opinion's explanation.
5.5
band
Along with their original language, many today’s students learn a second language in their primary schools. Do the advantages of this educational policy outweigh the disadvantages?
One of the conspicuous trends of today’s educational strategies is to teach young children an additional language beside their mother one in the primary level in schools. Personally, I believe that the benefits of the policy of teaching young school children a foreign language are more significant than the drawbacks, and the following paragraphs will elaborate more on that. On the one hand, there are many benefits for students to learn a second language early in their early educational life. The first one is that children would be able to master this new language at an early age. This is because their ability to grasp a new language is at the maximum level when they are young. A second benefit to add is that children will have the opportunity to get an insight into other cultures. This is expected to encourage them to become more acceptance for the cultural differences among different nations and cultures. A final merit to present is that making children able to easily deal with tec...

Use cohesive linking words accurately and appropriately

Some people say that music is a good way of bringing people of different cultures and ages together. To what extent do you agree or disagree with this opinion?

Most people these days prefer getting news online to reading newspapers or watching TV. Do you think it is a positive development?

Some people think that to learn a second language well, it is necessary to live in the country where that language is spoken. What is your opinion about this?

Some people think that it is more effective for students ot study in a group while others believe that it is better for them to study alone. Discuss both views, and give your opinion.

Along with their original language, many today’s students learn a second language in their primary schools. Do the advantages of this educational policy outweigh the disadvantages?