You recently had a problem with a product you purchased. Write a letter to the store manager. In your letter: Describe the problem with the product Explain what happened when you tried to return it Say what you would like the manager to do Write at least 150 words. You do NOT need to write any addresses.

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Dear Manager, I am writing in the context of an item, I bought from your store and the experience I had with it. Two days back, I bought a toaster for myself, after saving money for almost a month. Unfortunately, it turned out to be broken, when I unpacked it. Honestly, I feel desolated and cheated. On

very

Correct article usage

the very

show examples

next day, I went to the store,

that is

Linking Words

yestarday

Correct your spelling

yesterday

, with my receipt and purchased thing.

However

Linking Words

, customer support service refused to replace or refund, without any

explantion

Correct your spelling

explanation

Moreover

Linking Words

, I was made to wait for two hours for nothing. Helpless me, Thought of taking my problem to you. I hope you can understand my situation and can lend me

hand

Add an article

a hand

show examples

to resolve

this

Linking Words

issue. I feel devasted and unsatisfied

therefore

Linking Words

I do not wish to get any replacement, I would be happy if I

can

Wrong verb form

could

show examples

get my valued money returned. I will be looking forward

for

Change preposition

show examples

the steps taken by you. Regards Soojana

Submitted by preetsimran0123 on Thu Nov 14 2024

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Coherence and Cohesion

To improve coherence and structure, ensure each paragraph deals with a single idea, and use linking words for better flow.

Task Achievement

Check spellings and maintain consistent verb tenses for task achievement.

Coherence and Cohesion

The greeting and closing are polite and appropriately structured.

Task Achievement

The writer clearly stated the problem, what happened when trying to return it, and the desired resolution.

5
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
6
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 5.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 5.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

161 words

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