You have recently made a purchase from the local department store. However, when you arrived home, you found a fault awith it. Write a letter to the manager, say what product is, explain the problem and say what you’d like to be done about it.

#purchase #department #store #home #fault #awith #manager #product #you’d

Dear Sir, Happy Saturday! I am writing

this

letter to express my dissatisfaction towards the product which I bought from your store. I think you will take

this

matter seriously. The product which I bought from your "Winners" store is

long

Correct article usage

a long

show examples

winter

coat

on 16th November. I bought DKNY

woolen

Change the spelling

woollen

show examples

coat

as I searched about

this

brand and

ofcourse

Correct your spelling

of course

I gave

the

Correct article usage

apply

show examples

priority to the quality as well. It cost me around

me around

Remove the redundancy

apply

show examples

89.99 plus taxes at that time. Unfortunately, the features of

this

item

was

Change the verb form

were

show examples

not the same as I expected. On the website, you mentioned that it is warmer and can

be wear

Change the verb form

be worn

show examples

in -20

temperature

Fix the agreement mistake

temperatures

show examples

but the reality is different because of the inferior quality of

this

coat

in-store.

Also

, the inside zip of the

coat

is not functioning well. I want you to refund me

Correct article usage

the

show examples

full amount of

this

coat

plus taxes or

otherwise

if you offer me

Change the article

show examples

other winter

coat

then

it would be an ideal idea. I hope you will retain your customer's trust on your customer by providing better service. I hope to hear back from you soon. Yours Faithfully, Sam.

Submitted by kaurjagdeep2097 on Sat Nov 23 2024

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single idea per paragraph

Ensure that each paragraph conveys a single distinct idea for better clarity and impact.

logical structure

Maintain a logical flow in your argument by ensuring that each part of the letter follows logically from one to the next.

complete response

The letter effectively conveys the main task, with detailed descriptions of the product and the issues encountered.

suitable writing tone

The tone is formal and polite, suitable for such a request to a manager.

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4Linking words
meeting the goal of 7 or more
1Word repetition
meeting the goal of 3 or fewer
10Grammar mistakes
 

9 paragraphs

191 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

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Topic Vocabulary:

purchase
product
fault
defective
malfunction
refund
replacement
repair
inconvenience
resolution
prompt response
contact information
manager
department store

What to do next:

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You have recently made a purchase from the local department store. However, when you arrived home, you found a fault awith it. Write a letter to the manager, say what product is, explain the problem and say what you’d like to be done about it.

Essentional vocabulary list for IELTS Writing 7+

In many countries, people do not recycle waste materials, such as bottles and newspapers. What are the reasons for this? What can be done to solve this problem?

In the future, nobody will buy printed newspapers or books because they will be able to read everything they want online without paying. To what extent do you agree or disagree with this statement?

many musseums charge for admission while others are free. do you think the advantages of charging people for admission to museums outweight the disadvantages?

the most important aim of science should be to improve people's lives. To what extend do you agree or disagree?

In many countries, crime rates among younger people have been rising in recent years. What are the causes of this, and what are the possible solutions?