some useful tips. When it comes to communication, an ounce of prevention is truly worth a pound of cure.
First of all, assume good intentions. Every cross-cultural worker knows
this
moment: you're in discussion with an individual from another cultureLinking Words
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when they say something totally offensive or rude. You're a bit taken aback and feel defensive. How could they say that? In Remove the comma
apply
this
moment, especially if you feel tired from jet lag or overwhelmed with culture shock, it
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can be so easy to try to "correct" the individual or respond defensively, but doing so may damage the relationship and leave the other person confused.
It's hard enough to guess intentions in your own culture, but cross-cultural guessing can be even trickier. It's very possible the other person's words are based on some cultural frame of reference you don't understand, or they simply mistranslated a word or phrase. Take a step back. Take a breath. Give them the benefit of the doubt.
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