The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve) Summarise the information by selecting and reporting the main features and make comparisons where relevant.

The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve)

Summarise the information by selecting and reporting the main features and make comparisons where relevant.
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These line charts depict the percentage of performance for one bus company in terms of services arriving on time, actual and
target
, and count the
number
of complaints per thousand passenger's journeys. It is clear from the graph that in 1999 the company achieved the highest ratio of punctuality.
According to
what is shown,the
number
dipped after one year by 3 per cent, as it is considered to be the lowest
number
. The graph
then
decreased to 84% after a small climb to hit 84.5% in 2001, in
this
year came nearly to reach the
target
at 85%. In 2003, the actual
number
of performances exceeded the
target
by around 85%. the complaints
number
increased throughout the years. it took the maximum figure in 20013 by 120. The amount was decreased to around 90 in 2001 after some elevation in 2000.
To sum up
, we could say that the huge difference that happened between the
target
and actual service count was in 2000.
Submitted by alenezinada98 on

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Vocabulary: Replace the words target, number with synonyms.
Vocabulary: The word "graph" was used 2 times.
Vocabulary: The word "number of" was used 2 times.
Vocabulary: The word "decreased" was used 2 times.
Vocabulary: The word "around" was used 2 times.
Topic Vocabulary:
  • Punctuality
  • Performance metrics
  • Actual vs target
  • Discrepancies
  • Trends
  • Improvement
  • Decline
  • Efficiency
  • Operational performance
  • Customer satisfaction
  • Comparative analysis
  • Performance measures
  • Assessment period
  • Timeliness
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