Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item

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Dear
sir
Capitalize word
Sir
show examples
/mam, I am writing
this
Linking Words
letter to inform you regarding the issue I am facing
from
Change preposition
with
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my
I phone
Correct your spelling
iPhone
show examples
13. I was very excited to purchase it additional you satisfied me that it is a limited edition. Though I am having
a
Remove the article
apply
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serious trouble with
this
Linking Words
edition
oftenly
Correct your spelling
often
it never connects my calls to anyone and
Linking Words
moreover
Add a comma
moreover,
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it turns off after that. I seeking
for
Change preposition
apply
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a refund
although
Linking Words
I disbursed
extra
Correct article usage
an extra
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300 dollars for that. I am not blaming you because I believe
its
Correct your spelling
it's
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malfunctioning but without a
doubt
Add a comma
doubt,
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I will be at your store by 9 am
and
Correct word choice
apply
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secondly
Linking Words
make sure my new phone works properly before you hand over it to me. Thanks Yours faithful Umar

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Coherence and Cohesion
Work on organizing ideas into separate paragraphs to improve clarity.
Task Achievement
Use a more formal tone when addressing the retailer, such as avoiding colloquial expressions like 'though.'
Task Achievement
The letter clearly explains the issue with the purchased item and requests a refund.
Coherence and Cohesion
The greeting and closing are appropriate for a formal complaint letter.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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Topic Vocabulary:
  • disappointed
  • product quality
  • malfunction
  • defective
  • warranty
  • receipt
  • customer service
  • return policy
  • refund
  • exchange
  • inconvenience
  • consumer rights
  • acknowledgment
  • courier
  • postage
  • compensation
  • defective
  • resolution
  • turnaround time
  • escalation
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