You have just bought some clothing online and you are not satisfied with your purchase. Write a letter to the company that you bought the cloth from. In your email Give details of the purchase Describe the problem Explain why you need a replacement urgently

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Dear Sir, I hope
this
Linking Words
letter finds you well. I am writing
this
Linking Words
letter to express my dissatisfaction with the shopping, which I did through your company's website
last
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week. I purchased a men's
hoddie
Correct your spelling
hoodie
show examples
, which is red in colour, and the order number is YTV1234 dated 24 J
Submitted by mrsdns on

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task achievement
Include more details about the problem with the hoodie to clarify your dissatisfaction and ensure the company understands your issue comprehensively.
task achievement
Mention why you need the replacement urgently to add importance to your request.
coherence and cohesion
Continue the letter with some logical connectors between ideas to improve coherence, making it easier for the reader to follow your argument.
greeting and closing
The letter starts with a polite greeting and sets the context of addressing dissatisfaction with a purchase.
coherent structure
The order details are clear, which is a good step towards addressing the issue effectively.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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