The chart and table below show customer satisfaction levels in the US with airlines and aspects of air travel in 1999,2000 and 2007

The chart and table below show customer satisfaction levels in the US with airlines and aspects of air travel in 1999,2000 and 2007
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The following bar chart gives information about the satisfaction work with the airlines in the US,
while
Linking Words
the table shows the percentage of particular aspects with the airlines (divided
in to
Join the words
into
show examples
five categories) in 1999, 2000 and 2007.
Overall
Linking Words
, the majority of people who were satisfied was high compared to
dissatisfied
Correct pronoun usage
those dissatisfied
show examples
was
Unnecessary verb
apply
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slightly dropped within airlines over the years. The most satisfied
of
Change preposition
apply
show examples
courtesy of flight attendants was rising,
whereas
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the percentage of
price
Add an article
the price
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of tickets
were
Unnecessary verb
apply
show examples
decreased in all of the years. In 1999, 65%
people
Change preposition
of people
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who
Correct pronoun usage
apply
show examples
were satisfied,
while
Linking Words
32% were dissatisfied. The percentage of the bodies who were satisfied
was
Unnecessary verb
apply
show examples
slightly increased to 69% in 2000 compared to
Correct article usage
a gradually
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gradually
Change the word
gradual
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decrease in
proportion
Correct article usage
the proportion
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who
Change preposition
of who
show examples
people were dissatisfied to 29%. By 2007 satisfaction rose even 72%,
whereas
Linking Words
dissatisfaction
decline
Wrong verb form
declined
show examples
to 24%.
Submitted by zainabras98 on

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Linking words: Don't use the same linking words: "whereas, while".
Common mistake: Your writing should be 150-250 words.
Vocabulary: The word "compared" was used 2 times.
Vocabulary: The word "percentage" was used 3 times.
Vocabulary: The word "decreased" was used 2 times.
Vocabulary: The word "slightly" was used 2 times.
Topic Vocabulary:
  • Customer satisfaction
  • Air travel
  • Booking process
  • Luggage services
  • Punctuality
  • In-flight services
  • Customer service
  • Trend analysis
  • Improvement/decline in satisfaction
  • External factors influencing satisfaction
  • Advancements in technology
  • Airline policies
  • Economic factors
  • Customer expectations
  • Impact of technology
  • Competition among airlines
  • Airline practices
  • Regulations
  • Perception and satisfaction
  • Satisfaction levels
  • Safety concerns
  • Punctual flights
  • Booking process efficiency
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