You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office.

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Dear Manager, I am writing to express my dissatisfaction regarding that my card has not arrived and to bring
you
Correct pronoun usage
your

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attention
the
Change preposition
to the

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concerns,I have encountered formally.I believe it is important to address
this
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

matter promptly to resolve. On January 11,I utilized
service
Correct article usage
a service

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from your company.Unfortunately,my experience was far from satisfactory.I have received a letter from your bank,asking
I
Correct pronoun usage
me

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to acknowledge receipt of a new bank card.
However
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

,the card was missing from the envelope.
This
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

issue
a
Add a missing verb
had a

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significant impact on me,causing inconvenience and distress.I expected better from your company,and the current situation does not meet the standards of quality and service that I come to associate with your brand. In light of the above,I am seeking compensation for the
sevice
Correct your spelling
service

If you don’t want sevice to be marked as misspelled in the future, you can add it to your personal dictionary.

in question.I expect
to
Change preposition
apply

It seems that preposition use may be incorrect here.

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this
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

matter to be addressed promptly and
resolve
Wrong verb form
resolved

It appears that your sentence or clause uses an incorrect form of the verb resolve. Consider changing it.

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to my satisfaction. Thank you for your prompt attention to
this
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

issue.I believe that,with your cooperation,we can resolve
this
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

matter amicably. Yours sincerely, Islomova Dilshoda

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coherence cohesion
Consider organizing your content into clear paragraphs, each focusing on a single idea, to enhance readability.
task achievement
Include more specific details such as when the new card was expected and any follow-up actions you desire from the bank to achieve a more complete response.
task achievement
Your letter maintains a formal tone, suitable for writing to a bank's head office.
coherence cohesion
You provided a clear closing, effectively wrapping up the issue and suggesting a resolution.
Topic Vocabulary:
  • acknowledge receipt
  • envelope
  • issuance
  • missing
  • reference numbers
  • account details
  • immediate action
  • replacement card
  • security measures
  • secure courier
  • express concern
  • inquiry
  • in-person pickup
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