The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
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The given pie charts illustrate how 100 visitors of the Parkway Hotel rated the
services
Use synonyms
in two years 2005 and 2010.
Overall
Linking Words
, The results of
customer
Correct article usage
the customer
show examples
services
Use synonyms
assessment were divided into five points which are, excellent, satisfactory, very poor, good, and poor. The key feature is that in 2005 the majority of visitors rated the hotel as satisfactory
while
Linking Words
it was excellent and good in 2010. In 2005, 45% of the customers thought that the
services
Use synonyms
were satisfactory which was the highest category in the rating.
However
Linking Words
, the least area was excellent with only 5%.
Moreover
Linking Words
, 21% rated the
services
Use synonyms
as poor
whereas
Linking Words
poor and very poor had almost the same result.
On the other hand
Linking Words
, the highest number in the evaluation of the hotel's
services
Use synonyms
in 2010 was for good around 39% and followed by 28% for excellent.
Nevertheless
Linking Words
, only 4% of the visitors rated it as very poor and 12% as poor.
Finally
Linking Words
, the remaining 17% thought that
services
Use synonyms
was
Change the verb form
were
show examples
satisfactory.
Submitted by ssaalahmari on

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Conclusion: The conclusion is too long.
Vocabulary: Replace the words services with synonyms.
Vocabulary: Only 6 basic words for charts were used.
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