Your internet connection has been slow and intermittent. Write a letter to your internet service provider to complain. In the letter: – Describe the problem and why you are unhappy – Arrange for an engineer to visit your home – Request a reduction in your bill

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Dear Sir/Madam, I am writing to you to express my dissatisfaction with your
internet
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services lately. For the past few days, the
internet
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has been quite slow. I thought it was temporary but it has gotten worst day dy day. I am very disappointed with it because my important presentation got disrupted during the meeting. I tried to troubleshoot but it did not work.
As a result
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, I had to re-schedule my meeting for next week which is very inconvenient. I would suggest you to sent an engineer to see what is wrong in the most possible hour.
Otherwise
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, I am going to change my
internet
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provider.
Furthermore
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, I expect you guys to reduce the amount charged for
this
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month since I have barely utilize the
internet
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. Perhaps, I am buying data package to use the
internet
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on my own expenses. I am eagerly waiting for your response. Yours Sincerely, Bijita Gurung

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coherence and cohesion
Make sure to proofread for spelling and grammar mistakes, such as 'worst' instead of 'worse' and 'sent' instead of 'send'.
coherence and cohesion
Use clearer transitions to connect your ideas better, to enhance the flow of your thoughts.
task achievement
In the request for an engineer visit, specify a preferred day or time for better clarity.
task achievement
You clearly express your dissatisfaction, which is crucial in a complaint letter.
task achievement
The letter contains all the necessary elements: the problem, request for a technician, and a billing adjustment.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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Topic Vocabulary:
  • Dissatisfaction
  • Intermittent
  • Impact
  • Urgency
  • Compensation
  • Resolution
  • Service provider
  • Inconvenience
  • Streamlining
  • Connectivity
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