You recently stayed in a hotel in a large city. The weather was very unusual for the time of the year and the heating or cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter -Give details of what was wrong -Explain what you had to do to overcome the problem at that time -Say what action you would like the manager to take

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Dear Sir or Madam, I hope
this
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letter finds you well. I am writing to you in order to express my dissatisfaction during my stay in your 'Beach Villa'. The heating in my room wasn't functioning well and
as a result
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of
this
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, the room was very cold which was very difficult to manage, especially during
this
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winter season. I spoke to the staff regarding
this
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but nobody bothered to fix it .
Moreover
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, I had to get a mini heater for me to keep myself warm which was an extra expense on my pocket. It would be better if you take adequate steps and get the system fixed at your earliest convenience. I would
also
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appreciate
if
Correct pronoun usage
it if
show examples
you could compensate me for the mini heater I had to purchase. Looking forward to hearing from you. Your's faithful, Megha Shetty

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task achievement
Consider providing more specific details about the dates of your stay or any interactions you had with the staff. This can strengthen your overall response.
coherence and cohesion
Try to ensure that each paragraph has a clear topic sentence that directly relates to the main points you want to express.
writing tone
Your letter has a polite and respectful tone, which is important in formal correspondence.
task completion
You described the issue effectively and clearly outlined what you would like the manager to do.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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