You recently stayed at a hotel conference with your company and there were several problems with your room. Write to the hotel management to complain. Include • Where you stayed • What the problems were • How they can fix your complaint.

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Dear Sir, I hope

this

Linking Words

letter finds you well. I am writing

this

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letter to express my dissatisfaction towards the service during my stay in your

hotel

Use synonyms

from 5 to 9 September 2024. To commence with, I booked room number 315 on the third floor of your

hotel

Use synonyms

to see the outside view, but when I got there, I did not get the same one.

Secondly

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, the room that was provided to me, was not cleaned properly. The air-conditioner was not working as well, and

due to

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this

Add a comma

this,

show examples

I faced a lot of problems at night.

Apart from

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this

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, employees who are working in your

hotel

Use synonyms

are very rude towards their customers. When I explained the problem in front of the receptionist, she did not believe my words. I would like to request you that please work on your customer service because

that is

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why your

hotel

Use synonyms

is surviving. The main reason for writing

this

Linking Words

letter is to get my money back because I did not get the same facility that I wanted during my stay. I hope you will understand my condition. I look forward to receiving your response. Yours sincerely, Kulwinder Kaur.

kinderpreet51Mon Feb 24 2025

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task achievement

Try to provide more specific details about the problems, such as when the air-conditioner stopped working and how it affected your stay. This will help to strengthen your argument for a refund.

coherence cohesion

Ensure that each paragraph focuses on a single idea. For example, keep all room-related issues in one paragraph and customer service issues in another for better clarity.

coherence cohesion

Your letter is structured with a clear introduction and conclusion, making it easy to follow.

task achievement

You have expressed your feelings of dissatisfaction clearly, which conveys your message effectively.

5
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

194 words

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Topic Vocabulary:

conference: a formal meeting for discussion
amenities: useful features or facilities
maintenance: the process of preserving a condition or situation
gratitude: the quality of being thankful
viable: capable of working successfully
refund: pay back (money), typically to a customer who is not satisfied with goods or services bought
complementary: combining in such a way as to enhance or emphasize the qualities of each other or another
discomfort: a state of unease or hardship
impact: have a strong effect on someone or something
resolve: settle or find a solution to a problem

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You recently stayed at a hotel conference with your company and there were several problems with your room. Write to the hotel management to complain. Include • Where you stayed • What the problems were • How they can fix your complaint.

Some university students want to learn about other subjects in addition to their main subjects. Others believe it is more important to give all their time and attention to studying for a qualification. discuss both these views and give your opinion.

As well as making money, businesses also have social responsibilities. To what extent do you agree or disagree?

Research shows that some activities are good for health and others are bad.Despite knowing that millions of people engage in unhealthy activites. What is the cause of this? What can be done?