You found a problem with the item which you bought it online. Write a letter to the company manager. In your letter, you should: • describe the item • explain what the issue is • suggest what you expect the manager to do

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Dear Sir. Here am writing to you
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letter regarding the Samsung television which I purchased on Amazon,
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device order was confirmed on the 10th of March and the booking ID is -001122334455 television was delivered on the 18th of March I would like to raise a complaint about
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delivery because of
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display is broken. After we unpacked the parcel, we noticed that the screen was broken. I hope
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may happen during the loading process for your information. We unboxed
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parcel in front of the delivery boys we attached the photos for your reference. Could you please consider
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case on an urgent basis and help us to replace
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device
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would be a great help,
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, I am sharing my bill and payment details for your records, I would like to suggest these types of electronic parcels should be packed with double foam and provide the good training to the delivery boys to handle it safe during travel, loading and unloading. Yours faithfully.

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coherence and cohesion
Consider using clearer paragraphing to separate different ideas more distinctly.
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Make sure to maintain a formal tone throughout the letter for consistency and professionalism.
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When describing the problem, provide a bit more detail about how it affects you or your use of the television.
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You provided specific details about the purchase and the associated problems, which helps clarify the situation for the manager.
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The letter has a polite approach, which is a positive aspect when communicating with a company.
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