You bought a TV a week ago but when you got home it did not work properly. You calledcustomer service to report the problem but you have not yet received any help. Write a letter to the company.

✨ Do you want to improve your IELTS writing?

Dear Sir or Madam, I am writing to let you know that I am unhappy with the new TV that I purchased a week ago. When my package arrived at home, I realized that it did not work properly. After that, I called customer service to report the problem,

however

Linking Words

I had not yet received any help. I hope you will consider my situation favourably. Let me explain my situation. Two weeks ago, I had seen your new product and

then

Linking Words

a week I decided to buy it.

However

Linking Words

, when I tried to turn on my TV, I saw some black points on the screen.

Also

Linking Words

, there was a voice problem, it looked like a mechanic voice. As

such

Linking Words

, immediately I called your company.

However

Linking Words

, they were not polite and they could not solve the problem. Would you kindly help me fix the issue? I would much prefer to exchange my product for a new one which has no screen colour and sound problems. Thank you for your consideration. Yours faithfully, Kate Dawson

ecem.tekbenWed Mar 12 2025

Unauthorized use and/or duplication of this material without express and written permission from this site's author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

Task Achievement

Consider providing more details about your conversation with customer service to strengthen your complaint.

Coherence and Cohesion

Try to connect your ideas more smoothly, perhaps using transition phrases to enhance the flow of the letter.

Task Achievement

The letter follows a formal tone appropriate for customer service communication.

Task Achievement

The writer clearly states the issue with the TV and the desired resolution.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

4
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

173 words

🚀 Prepare for IELTS writing section today!

Unlimited Task 1 & Task 2 checks
Practice with essays, charts, and letters.
Personalized suggestions & mistake analysis
Spot every mistake and boost your score.
Topic ideas & vocabulary helpers
Expand your ideas and use the right words.
Progress tracking
Watch your writing improve with every practice.

What to do next:

Look at other essays:

8
band
The idea of having a single career is becoming an old fashioned one. The new fashion mil be to have several careers or ways of earning money and further education will be something that continues throughout life.
When it comes to career goals and education, there have been some major changes over the past few decades. Before, it was considered a great success to become proficient in a certain skill and continue working the same job through one’s whole life. The financial support provided by engaging in a certain career was enough to live a comfortable life and the required time to do so wouldn’t allow second guessing. Each lifetime was equal to one dream.
7.5
band
Children are facing more pressure nowadays from academic, social and commercial perspectives. What are the causes of this pressure and what measures should be taken to reduce these pressures?
It is an undeniable fact that society's various activities lead to the pupil's burden which is one of the major problems faced by the world in the 21st century. This essay will explore how social standards and lack of relaxation are the root causes of this matter and how through promoting personal values and by making a proper daily routine this issue can be curtailed.
7
band
Some people think that schools should only teach academic subjects while others believe they also teach life skills. Discuss both views and examples
Nowadays an increasing number of people are becoming concerned about some people think that schools should only teach academic subjects but on the other hand, others believe that they should teach life skills. There are two diametrically opposed theories on the matter. Some assert that in my view, because children are young they are taught academic subjects while others state that when the children become teenagers and turn ninth class they should be taught important skills and abilities. In the forthcoming lines of this essay, I shall discuss both sides of the argument, and explain why I completely agree with the theory.
6
band
IELTS LETTER (task 1) Last month you had a foreign holiday where you stayed with some friends. They have just sent you some photos of your holiday. Write a letter to your friends. In your letter: explain why you didn’t write earlier thank them for the photos and for the holiday describe your favourite memory from the holiday. Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear ___,
I am very sorry I haven't written for so long. My work keeps me so busy, that I never have a spare minute. How is everything?
6
band
Parents should spend more time with their children helping them with their homework. Do you agree or disagree?
Spending more time with their children on homework is a hotly debated topic that divides opinion. Some people think that it brings many benefits for young generations and I totally agree with this argument

You bought a TV a week ago but when you got home it did not work properly. You calledcustomer service to report the problem but you have not yet received any help. Write a letter to the company.

Use a variety of complex and simple sentences

The idea of having a single career is becoming an old fashioned one. The new fashion mil be to have several careers or ways of earning money and further education will be something that continues throughout life.

Children are facing more pressure nowadays from academic, social and commercial perspectives. What are the causes of this pressure and what measures should be taken to reduce these pressures?

Some people think that schools should only teach academic subjects while others believe they also teach life skills. Discuss both views and examples

Parents should spend more time with their children helping them with their homework. Do you agree or disagree?