You rented a car from Car Rental Company. The air conditioner has stopped working. You phoned the company a week ago but it still has not been repaired. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like the company to take

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Dear Sir/Madam, I am writing to express my dissatisfaction with your
company
Use synonyms
. I
am
Wrong verb form
have been
show examples
facing a big issue
from
Change preposition
for
show examples
the
last
Linking Words
two weeks and no one has helped from your
company
Use synonyms
. My name is Sam. In
february
Change the capitalization
February
show examples
2025, I rented a Sentra SV car model 2023 from your
company
Use synonyms
for 5 months. It is been only 3 weeks and I found a big problem. So, the trouble is that
last
Linking Words
week
while
Linking Words
I was driving suddenly the air conditioner stopped working. I tried to turn it off or on many times but it didn't help. I was so stressed with it as I was going out of
city
Add an article
the city
show examples
with my friend
as well as
Linking Words
I had paid
very
Add an article
a very
show examples
big amount of money to rent
this
Linking Words
car.
Apart from
Linking Words
this
Linking Words
, after that incident, I called your
company
Use synonyms
. The sales representative told me that I should wait for one to two hours and it
will
Wrong verb form
would
show examples
start working
that
Correct pronoun usage
which
show examples
was so rude to hear, I explained that its been already five hours. They asked for my information and
hanged
Wrong verb form
hung
show examples
up the phone
my
Correct pronoun usage
apply
show examples
saying that someone would contact me soon to solve the problem. Unfortunately,that conversation happened 4 days ago and today I haven't received any call from anyone. It is my humble request to send someone to fix the car's air conditioner as soon as possible. I would greatly appreciate it. Yours Sincerely, Sam

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coherence and cohesion
Make sure to clearly separate your ideas into different paragraphs. Each paragraph should focus on a single point to enhance clarity.
task achievement
It’s important to use appropriate and polite language when addressing your issues, especially in formal letters. Consider rephrasing to make your tone more respectful.
task achievement
You clearly explained the issue with the air conditioner and provided details about your rental agreement, making the situation understandable.
coherence and cohesion
Your letter had a clear introduction and a closing, which is essential in formal writing.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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