You rented a car from Car Rental Company. The air conditioner has stopped working. You phoned the company a week ago but it still has not been repaired. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like the company to take
Dear Sir/Madam,
I am writing to express my dissatisfaction with your
company
. I Use synonyms
am
facing a big issue Wrong verb form
have been
from
the Change preposition
for
last
two weeks and no one has helped from your Linking Words
company
.
My name is Sam. In Use synonyms
february
2025, I rented a Sentra SV car model 2023 from your Change the capitalization
February
company
for 5 months. It is been only 3 weeks and I found a big problem. So, the trouble is that Use synonyms
last
week Linking Words
while
I was driving suddenly the air conditioner stopped working. I tried to turn it off or on many times but it didn't help. I was so stressed with it as I was going out of Linking Words
city
with my friend Add an article
the city
as well as
I had paid Linking Words
very
big amount of money to rent Add an article
a very
this
car.
Linking Words
Apart from
Linking Words
this
, after that incident, I called your Linking Words
company
. The sales representative told me that I should wait for one to two hours and it Use synonyms
will
start working Wrong verb form
would
that
was so rude to hear, I explained that its been already five hours. They asked for my information and Correct pronoun usage
which
hanged
up the phone Wrong verb form
hung
my
saying that someone would contact me soon to solve the problem. Unfortunately,that conversation happened 4 days ago and today I haven't received any call from anyone.
It is my humble request to send someone to fix the car's air conditioner as soon as possible.
I would greatly appreciate it.
Yours Sincerely,
SamCorrect pronoun usage
apply
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coherence and cohesion
Make sure to clearly separate your ideas into different paragraphs. Each paragraph should focus on a single point to enhance clarity.
task achievement
It’s important to use appropriate and polite language when addressing your issues, especially in formal letters. Consider rephrasing to make your tone more respectful.
task achievement
You clearly explained the issue with the air conditioner and provided details about your rental agreement, making the situation understandable.
coherence and cohesion
Your letter had a clear introduction and a closing, which is essential in formal writing.
Use cohesive linking words accurately and appropriately
Linking words are very important in your essay.
To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.
Almost every sentence in your essay should have a linking word of some sort.
In fact, the only sentences that can omit linking words are your background sentence and thesis.
Linking word examples:
- firstly
- secondly
- thirdly
- in additional
- moreover
- also
- for example
- for instance
- therefore
- however
- although
- even though
- despite