You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint.

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Dear Sir/Madam, I am writing to express my dissatisfaction with a recent experience I had with one of your taxi drivers,
as well as
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my concern about the lack of response to my complaint. I feel deeply frustrated and disappointed by both the service I received and the absence of communication from your company. On 14 March, I hired a taxi from your company  Unfortunately, during the trip, I experienced unprofessional and unacceptable
behavior
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behaviour
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from the driver. The driver was rude, and at one point, when I asked for the air conditioning to be adjusted, he became irritable and started shouting at me.
Additionally
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, he was driving aggressively, which made me feel unsafe throughout the journey. I attempted to contact your company immediately after the incident, but despite my efforts, I have yet to receive any
acknowledgment
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acknowledgement
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or response to my complaint. As a loyal customer of your service, I expected a much higher level of professionalism and care. I would appreciate it if you could investigate
this
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incident and take appropriate action.
Furthermore
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, I believe it would be fair to request a formal apology for the inconvenience and distress caused by
this
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experience. I look forward to hearing from you soon and hope
this
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issue will be addressed promptly. Thank you for your attention to
this
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matter. Yours faithfully, Alijonova Malika

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language
Consider using more varied vocabulary and sentence structures to enhance your writing further.
content
Incorporate a more detailed description of the incident to further support your main points and engage the reader.
structure
The letter is well-structured with a clear introduction, body, and conclusion, which effectively guides the reader through your points.
content
You clearly express your dissatisfaction and specific concerns, making your complaint compelling and understandable.

Fully explain your ideas

To get an excellent score in the IELTS Task 2 writing section, one of the easiest and most effective tips is structuring your writing in the most solid format. A great argument essay structure may be divided to four paragraphs, in which comprises of four sentences (excluding the conclusion paragraph, which comprises of three sentences).

For we to consider an essay structure a great one, it should be looking like this:

  • Paragraph 1 - Introduction
    • Sentence 1 - Background statement
    • Sentence 2 - Detailed background statement
    • Sentence 3 - Thesis
    • Sentence 4 - Outline sentence
  • Paragraph 2 - First supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 3 - Second supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 4 - Conclusion
    • Sentence 1 - Summary
    • Sentence 2 - Restatement of thesis
    • Sentence 3 - Prediction or recommendation

Our recommended essay structure above comprises of fifteen (15) sentences, which will make your essay approximately 250 to 275 words.

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