IELTS Writing Correction Service
Writing Samples
Band 5

You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint. Write a letter.

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Dear Sir or Madam, I am writing to express my dissatisfaction with
"Yellow
Correct article usage
the "Yellow
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cab vancouer
Correct your spelling
Cab Vancouer
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" company. Albeit,
car
Add an article
the car
a car
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is
Wrong verb form
was
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 tidied up, without any strange smells,
taxi
Add an article
a taxi
the taxi
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 driver called Bob (
saw
Correct pronoun usage
who saw
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 it from his uniform) was rude enough that made
feel
Correct pronoun usage
me feel
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 uncomfortable. That trip was
12th
Change preposition
on 12th
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 July
,
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apply
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 2025 around 2pm on
black
Correct article usage
a black
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 Manhinro Marazzo M2. Let me make it clear with 2 reasons for why I am saying that. 1st is when I asked politely for
voluming
Correct your spelling
volume
volumizing
volumising
 down the music he did not respond
eventough
Correct your spelling
even though
even tough
 he heard it. I am having some hearing problems with my ears
that is
Linking Words
 why I asked it.
Then
Linking Words
 I asked 2nd time and he responded
while
Linking Words
 yelling at me: "
That is
Linking Words
 my business which means you need to mind your own business". 2nd is when I complained about the situation to the company they replied with
letter
Add an article
a letter
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 that
says
Wrong verb form
said
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: "Your letter will be read by responsible staff and will be replied
in
Change preposition
to in
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couple
Change the article
a couple
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 of days.", and it has been 4 days since that. I am writing a letter to your company 2nd time and I feel like talking deaf someone. I really would appreciate it if you warn your both employees who are in
the
Correct article usage
apply
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charge of letters and drivers.
Correct the word
Yours
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Your
Correct your spelling
Yours
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 faithfully, Rachel Green.

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Task Achievement
Consider providing more specific details about your feelings and the impact of the driver's behavior on your trip.
Coherence and Cohesion
Try to structure your paragraphs clearly. Each paragraph should ideally focus on a single main idea to enhance readability.
Coherence and Cohesion
Your language is generally clear, but revise sentences for grammatical correctness to ensure your message is easily understandable.
Task Achievement
You clearly express your dissatisfaction and provide specific examples of the driver's unacceptable behavior.
Coherence and Cohesion
Your letter includes appropriate formal greetings and closings, which is crucial for a formal letter of complaint.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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