You have just come back from a long bus trip. You were unhappy with the service. Write a letter of complaint to the bus company stating your reason for writing the letter describing why you are unhappy making suggestions for improvement.

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Dear Sir/Madam, I am writing
this
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letter to
discribe
Correct your spelling
describe
the dissatisfaction that I had recently with your
bus
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service
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company
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. I
had
Unnecessary verb
apply
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travelled with the Indigo
company
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bus
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last
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week.
This
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was my first experience with your
company
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's
service
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. In detail, I was travelling from Delhi to Amritsar with regular public transportation which I use every time. Unfortunately, my ticket got cancelled
due to
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weather issues. At the
last
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moment, I was pushed to buy
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bus
Correct article usage
a bus
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pass
beacause
Correct your spelling
because
I had
meeting
Add an article
a meeting
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to
join
Verb problem
attend
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in
morning
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the morning
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.
First,
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Use synonyms
bus
Add an article
the bus
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was supposed to
departure
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depart
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at 5pm but it got delayed for one hour. All of
passengers
Add an article
the passengers
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was
Correct subject-verb agreement
were
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eagerly waiting and
then
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finally
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it came. After that, I went
into
Correct your spelling
onto
show examples
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bus
Add an article
the bus
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and got my seat as soon as possible there
was
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were
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very limited seats available.
Driver
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The driver
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was not behaving very
nice
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nicely
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with some old people, I tried to help them but he was
also
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rude to me as he was giving us excuses the
bus
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is
Wrong verb form
was
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delayed. From Delhi to Amritsar, it felt like it was from Canada to Amritsar. Your
service
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needs to improve
alot
Correct your spelling
a lot
for improving
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to improve
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customer
service
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. Buses need more comfortable seats and some heating systems. It was extremely cold there was no proper setup. Hope you will understand the situation I
had
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apply
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experienced with your
company
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. Yours faithfully, Sim

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language
Make sure to check for spelling errors, like 'discribe' instead of 'describe' and 'beacause' instead of 'because'. These small mistakes can affect the overall impression.
structure
Ensure that your paragraphs are focused on single ideas. For example, the paragraph describing your experience could be more organized by separating the details about delays and the behavior of the driver.
tone
The letter maintains a polite tone, which is essential for a complaint letter.
clarity
You clearly articulated the reasons for your dissatisfaction, helping the reader understand the issues you faced.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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