ou should spend about 20 minutes on this task. There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do You do NOT need to write any addresses. Begin your letter as follows: Dear ...........,

✨ Do you want to improve your IELTS writing?
I would like to draw your attention to the problems of irregular
bus
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service
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that I have been experiencing for over a fortnight. Let me explain the problems that
people
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confront and limited
bus
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service
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is one of them. Adding fuel to the fire is its schedule and as
such
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buses don’t run on time. At the weekends, the situation is quite different as there is no
bus
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service
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available. Though, I have my own vehicle;
but
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apply
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due to
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the rising cost of conventional fuels, it becomes impossible for me to go to my workplace or any other kind of work
by
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in
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my private vehicle. Reaching late at my office has become a part of my routine and for
this
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, I suffer both financially and mentally. I am able to get only half of my salary and the rest has been deducted on part of
reaching
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apply
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late.
Due to
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it, I cannot bear my expenses with a
meager
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meagre
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salary. I would be grateful if you could make the
bus
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service
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frequent. It would be convenient for the
people
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as well to move easily to any place and working
people
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like me would not suffer mentally and financially. It would be a great benefit for your company as the majority of the
people
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will use your
bus
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service
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. I hope you will look into the matter and try to solve
this
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problem. Looking forward to hearing from you at your earliest convenience. Yours Sincerely

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language
Consider using more varied vocabulary to express ideas more clearly and effectively.
coherence
Try to use clearer topic sentences at the beginning of each paragraph to guide the reader.
cohesion
Eliminate unnecessary phrases to enhance clarity and improve the overall flow of the letter.
task response
The letter clearly identifies the problem with the bus service.
tone
You have maintained a polite tone throughout the letter, which is appropriate for this context.

The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

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