IELTS Writing Correction Service
Writing Samples
Band 5.5

You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item. In the letter: give details about the order you made explain what was wrong with the item tell the company what you want them to do about it You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam

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Dear Sir or Madam, I am writing
this
Linking Words
 letter in connection with a mixer grinder that I ordered
last
Linking Words
 week from your website, it
is
Wrong verb form
was
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 unusable when I received it. I made
order
Add an article
an order
the order
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 for
grinder
Correct article usage
a grinder
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 machine for grinding the species. It has three mugs of distinct sizes and a machine to operate it.
In addition
Linking Words
, yesterday, I got my items. When I opened the box, I saw that
containers
Correct article usage
the containers
show examples
 were broken and the wire of the equipment was not working properly. Despite
this
Linking Words
, I mailed on your company email which is mentioned on the site. As I purchased a new item, so I would like to have
a
Correct article usage
the
show examples
 same equipment as a replacement and you would provide me
a
Add the preposition
with a
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discount on my next order. It would be really appreciated, if you would check the things before delivery to the customer and let the driver know that I item in
box
Add an article
the box
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 is fragile. I am looking forward to your prompt response. Yours faithfully, Manjinder Kaur

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task achievement
Try to include the order details more clearly, such as the order number and date of purchase, to provide complete information for the company.
coherence and cohesion
Ensure that each paragraph focuses on a single idea more distinctly, which will enhance clarity and flow throughout the letter.
coherence and cohesion
Use more varied sentence structures and precise vocabulary to improve the overall quality of the writing.
task achievement
You have clearly stated the issue with the item and your request for a replacement and discount, demonstrating understanding of the task requirements.
task achievement
The tone of the letter is polite and respectful, which is appropriate for a formal complaint letter.
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