You recently bought a device from the local store. At home you found it defected. Write a letter to the manager.

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Dear Manager, I hope you're well. I'm reaching out because I recently had a pretty disappointing experience with a phone I bought from your store, and I’d like to get it sorted out. I purchased the device

last

Linking Words

Monday, and honestly, I was excited to use it. But when I got home and opened the box, I immediately noticed the screen was cracked. It was frustrating—especially after spending good money and expecting a brand-new product.

This

Linking Words

situation has caused a fair bit of inconvenience,

not to mention

Linking Words

stress. I’ve always associated your company with solid quality and service, so

this

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really came as a surprise. I wanted to formally bring it to your attention and ask for a solution. Ideally, I’d like to exchange the phone or receive compensation. I think that’s a fair request, given the circumstances. I’m confident that your team cares about its customers and will handle

this

Linking Words

quickly and professionally. Thanks for taking the time to read

this

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—I appreciate your help and hope to hear from you soon with a resolution. Kind regards, Maestro Teo

Teo HalimovSat Apr 12 2025

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coherence cohesion

Ensure each paragraph contains a single main idea to further strengthen clarity.

task achievement

Consider providing specific details about what you expect in terms of compensation or exchange to improve the completeness of your response.

task achievement

The letter has a polite tone and effectively engages the manager's goodwill by acknowledging their service reputation.

coherence cohesion

The organization of the letter is clear, with a logical flow of ideas that makes it easy to follow.

Contractions

Formal and informal language refers to using different forms of language in different settings.

In informal writing, you can use contractions such as I’ll and Сan’t.

In formal writing, you should write I will and Can not.

Do not use exclamation mark in formal writing, but you can use it in informal writing.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

3
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

179 words

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You recently bought a device from the local store. At home you found it defected. Write a letter to the manager.

Contractions

Nowadays, a growing number of people with health problems are trying alternative medicines and treatments instead of visiting their usual doctor. Do you think this is a positive or a negative development?

Some people think the best way to stay fit is joining a gym/helath club while others think doing everyday activities such as walking and climbing stairs is sufficient. Discuss both views and give your opinion.

discuss whether the advantages of nuclear energy outweight the potential risk and environment concern

Some people believe that governments should prioritize spending on public services rather than arts such as music and painting. To what extent do you agree or disagree?

Freshwater has always been a limited resource in some parts of the world. Today, however, growing worldwide demand has made this a global problem. What are the causes of this increased demand, and what measures could governments and individuals take to respond to this problem?