#Task1 (Comlaint Letter) You stay in a hotel and was not satisfied with servise.Write a letter to manager -why you chose this hotel -what problems did you face -tell the manager what to do

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Dear
Hotel
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Manager I hope you are doing well. I would like to book a stay at
a
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apply
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your
Hotel
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for a family holiday the space. A friend
recommendet
Correct your spelling
recommended
your
hotel
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and I am very interested in staying there.
Firstly
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, we need accommodation for
number
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a number
the number
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of people from
Correct article usage
the check
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check in
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check-in
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date. We are family is very big. We plan to stay from September 6th to September 17th 2025. Could you please tell me what is included in the price? If there are extra charges please let me know.
Secondly
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, I would like to ask about activities near the hostel. Are there any water sports like boat trips? Do you offer tours to interesting places nearby? We would to explore new places.
Finally
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, could you recommend good restaurants or cafes close to the
Hotel
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? We would like to try some local food during our stay. Thank you for your time. I look forward to your reply. Steve Jobs.

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task achievement
Ensure that the letter clearly states it is a complaint about service rather than a request for information. This would align with the task prompt more accurately.
coherence
Try to structure the letter more clearly by separating the introduction, body, and conclusion effectively. Each paragraph should represent a single clear idea related to your complaint.
task achievement
It would help to explicitly mention the specific service issues you faced during your stay to provide the manager with concrete examples.
suitable writing tone
The letter maintains a polite tone throughout, which is appropriate for addressing a hotel manager.
engagement
Your inquiry about local activities and dining options adds a personal touch to the letter and shows you are interested in the hotel’s surroundings.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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