You stayed in a hotel and was not satisfied with service. Write a letter to manager. - why you chose this hotel - what problems did you face - tell the manager what to do

✨ Do you want to improve your IELTS writing?
Dear Sir, I am writing
this
Linking Words
letter to express my dissatisfaction with the services when I stayed in your
hotel
Use synonyms
.I am a regular client of your well-reputed
hotel
Use synonyms
and it is always on the top of the list whenever I visit Islamabad for business meetings. One of the main reasons to stay at Javson
Hotel
Use synonyms
is the package of suite you provide.It is quite reasonable and the services are more than satisfactory. Comfortable ambience and
up-to-the mark
Add a hyphen
up-to-the-mark
show examples
food quality always attract me. But
this
Linking Words
time, it was very disappointing. Most often I pre-book my room through bookme.com and online payment is transacted. I booked on the 13th of October and my arrival was expected on the 15th
October
Change preposition
of October
show examples
. A successful transaction was done and I received
confirmation
Correct article usage
a confirmation
show examples
e-mail on Google. But when I reached on 15th October, the receptionist told me there was no pre-booked room and asked me to wait. I showed him a confirmation e-mail but still he denied it. I contacted the support centre of bookme.com and after waiting for 2 hours; they allowed me to
check in
Add a hyphen
check-in
show examples
. It was quite embarrassing for me. Later, the receptionist apologized for his behaviour but it was not enough for me. You should contact bookme.com and ask them to co-ordinate with your
hotel
Use synonyms
staff so that people might not face
such
Linking Words
a situation in future. Hoping to see prompt action from your side Yours faithfully, AR

Unauthorized use and/or duplication of this material without express and written permission from this site's author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

task achievement
Consider adding more detail about your positive experiences in the past to provide a better contrast with your recent experience.
coherence and cohesion
Ensure that each paragraph flows logically into the next, possibly by using connecting phrases for better coherence.
task achievement
The letter maintains a professional tone, which is appropriate for a complaint letter.
coherence and cohesion
The structure is generally clear with distinct paragraphs for each point you wanted to discuss.
What to do next:
Look at other essays: