You recently bought a children’s toy online but when it arrived it was damaged. Write a letter to the manager of the toy shop. In your letter: • describe what the problem with the toy is • suggest how the damage may have happened • say what you would like the manager to do

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Dear Manager, I am writing

this

Linking Words

letter to bring your attention towards that I recently bought a toy through your online application Amazon. I have been using your shopping app

since

Change preposition

for

show examples

many years

ago

Rephrase

apply

show examples

and I

really

Add a missing verb

am really

show examples

satisfied with your services but,

this

Linking Words

time I was shocked when I opened the box I found that

Use synonyms

car

Correct article usage

the car

show examples

inside the box was not

which

Correct pronoun usage

what

show examples

I ordered Actually, I ordered the red automatic

car

Use synonyms

Change preposition

from my

show examples

niece.

Linking Words

Moreover

Add a comma

Moreover,

show examples

the

color

Change the spelling

colour

show examples

Use synonyms

car

Add an article

the car

show examples

was

fadded

Correct your spelling

faded

added

and there is no battery inside it. I guess

bymistakenly

Correct your spelling

by mistakenly

mistakenly

, you ordered me the wrong parcel

its

Change the pronoun

show examples

was a normal

car

Use synonyms

which I received. I bought it for my niece's birthday he

love

Change the verb form

loves

show examples

cars and I always prefer to buy

gift

Fix the agreement mistake

gifts

show examples

for him

Change preposition

through

show examples

your online app. He always

Change the verb form

likes

show examples

every gift

what

Correct word choice

that

show examples

received

Wrong verb form

receives

show examples

from my side and I don't want to make him unhappy

giving

Change preposition

by giving

show examples

Linking Words

this

Correct pronoun usage

him this

show examples

car

Use synonyms

. I kindly suggest

to recheck

Change the verb form

rechecking

show examples

my order and again

replace

Wrong verb form

replacing

show examples

Change the word

the

show examples

order within

Correct article usage

the next

show examples

week so, I can give it

Change preposition

to my

show examples

niece

Change preposition

show examples

his birthday party. I don't want to

cancelled

Change the form of the verb

cancel

show examples

beacause

Correct your spelling

because

I already made a promise to him for a remote control

car

Use synonyms

on his birthday. I hope you take

Remove the article

apply

show examples

action on it and provide my parcel on time.

Your

Correct the word

Yours

show examples

Sincerely, Anju

sandeepkaur12pandherWed Apr 23 2025

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coherence and cohesion

Consider organizing your letter into clear paragraphs. Each paragraph should focus on a single idea, such as the issue with the toy, how it may have happened, and your request to the manager.

task achievement

Make sure to check your grammar and spelling for a more polished presentation. For example, 'fadded' should be 'faded', and 'by mistake' is more appropriate than 'bymistakenly'.

task achievement

Maintain a polite tone throughout, ensuring that your request is clearly stated. For instance, clarify your feelings regarding the disappointment caused by receiving the wrong item.

task achievement

You expressed your concern well and clearly stated the issue with the toy, which demonstrates good communication.

suitable writing tone

Your letter has a friendly tone, showing that you value the service provided by the shop, which is a positive aspect.

2
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
30
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 5.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

6 paragraphs

213 words

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You recently bought a children’s toy online but when it arrived it was damaged. Write a letter to the manager of the toy shop. In your letter: • describe what the problem with the toy is • suggest how the damage may have happened • say what you would like the manager to do

Some people think that people who immigrate to a new country should accept the new culture as their own rather than remain in separate minority groups and live in different lifestyles. Do you agree or disagree?

In some countries, owning a house rather than renting one is very important for people. Why might this be the case? Do you think this is a positive or negative situation?

Some peopel believe that unpaid community service should be a compulsory part of high school programmes ( for example working for a charity, umproving the neighbourhood or teaching sports to younger childern. To what extent do you agree or disagree?

A big salary is more important. Do you agree or disagree?

In the future all cars, buses and trucks will be driverless. travelling inside these vehicles will be passengers. The only people Do you think the advantages of driverless vehicles outweigh the disadvantages?