You recently bought an expensive electronic product from a store and found that the product does not work properly. Write a letter to store manager. In your letter, Complain about the problem Propose action for the store to take.

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Dear

store

Use synonyms

manager, I am writing

this

Linking Words

letter to tell you about the Macbook which

Change the capitalization

show examples

bought from your

store

Use synonyms

two days ago. I bought many items before as well from your

store

Use synonyms

, i never found anything wrong with those items. I like the variety of products at

this

Linking Words

store

Use synonyms

however

Linking Words

Macbook

Correct article usage

the Macbook

show examples

is not working properly. Let me explain the condition of the MacBook. When I press the button to turn it on, it is on for a few minutes but turns off again. Not only

this

Linking Words

, but when it is on,

then

Linking Words

Change the capitalization

show examples

am facing the problem of touch as well. I need to write every single word on the keyboard,

touch

Add an article

the touch

a touch

show examples

screen is not working. It's my request that kindly return

this

Linking Words

product or exchange it. I hope you will understand my situation and consider my request and you will respond

Linking Words

this

Change preposition

to this

show examples

request within a week. Let me know if you want

further

Linking Words

clarification related to

this

Linking Words

product. Your's faithful, Harsh

navreetkgill532Fri Apr 25 2025

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task achievement

Consider adding a brief introduction to clarify the purpose of your letter right from the start. For example, state that you are writing to complain about a defect in the product you purchased.

coherence and cohesion

Try to create clearer paragraph separation by grouping similar ideas together more effectively. For instance, have one paragraph about the issue and another about your proposed solution.

coherence and cohesion

Ensure proper capitalization and punctuation, especially with product names and phrases like 'your's faithful,' which should be 'yours faithfully.'

task achievement

You clearly describe the issues you are facing with the MacBook, which helps convey the problem effectively.

task achievement

Your tone is polite and respectful, which is appropriate for a complaint letter.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

Best regards,
Warm wishes,

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4
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
5
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 5.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 5.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

6 paragraphs

163 words

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The Closing

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