You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him. Write a letter to the hotel. In the letter • describe the problem at the hotel • explain what the manager had said at the time •say what you want the manager to do.

Dear Sir/Madam, I am writing

this

Linking Words

letter to complain about the inconvenience caused during my stay at your hotel. The manager promised to revert my complaint and would pay my compensation but it is not received yet. I have stayed at your hotel in room number 216 which is near to the central heating system. There was a fault in the system and it created lots of noise. We were not able to sleep well for the whole night and raised the issue to the staff but there was not any vacant room available on that day. But we

also

Linking Words

raised the same issue with the manager and he told us that compensate some amount from the hotel bill.

However

Linking Words

, they refused to do the bill but they sent it by cheque. It's been 4 weeks now and it will not compensate. I will go to consumer court if

this

Linking Words

matter is not settled. I hope you will solve

this

Linking Words

matter as soon as possible! Your's

faithfully

Replace the adverb

faithful

show examples

, Adam.

nazianoor1314Thu May 01 2025

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task achievement

Expand on the situation to include more details about your experience, which will enhance the completeness of your response.

coherence

Ensure each paragraph maintains a single idea to improve clarity. For instance, the second paragraph mixes multiple ideas about the noise and the response from the manager.

task achievement

A more formal closing statement would improve the tone, such as expressing hope for a prompt response.

task achievement

The letter addresses the main points requested in the prompt, including the problem, the manager's promise, and your request.

coherence

The sentiment of urgency and clear frustration regarding the noise issue comes across effectively.

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3
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 5.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

168 words

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Topic Vocabulary:

faulty
central heating system
noise
discomfort
promise
contact
compensation
formal apology
inconvenience
refund
discount
customer service
guest experience
accommodation
communication
follow-up

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