You recently bought an electronic item from a store, but it stopped working within a few days. Write a letter to the store manager. In your letter: •Describe the item •Explain the problem •Say what you would like the manager to do

Dear Sir/Madam, I am writing to express my dissatisfaction with a recent purchase I made at your store regarding a Samsung wireless Bluetooth speaker that I bought on May 10th. To give you some background, I purchased the speaker from your downtown branch and was assured of its excellent quality and performance.
However
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, within just three days of use, the device stopped functioning entirely. Despite being fully charged, it neither connects to any device nor emits sound. I have double-checked the manual and tried troubleshooting methods, but the problem persists. I would appreciate it if you could either replace the faulty item with a new one or provide a full refund. I have attached a copy of the receipt and warranty card with
this
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letter. Please let me know how to proceed with the return and replacement process. Thank you for your attention to
this
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matter. I look forward to your prompt response. Yours faithfully, Alex Thompson

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coherence cohesion
Ensure each paragraph contains a clear main idea and supporting details.
task achievement
Make sure to include a brief introduction to state the purpose of the letter more clearly.
coherence cohesion
The letter has a clear introduction and conclusion, which is good for flow.
task achievement
The tone is polite, which is excellent for a complaint letter.
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