Dear Sir/Madam,
I am writing to express my dissatisfaction with a recent purchase I made at your store regarding a Samsung wireless Bluetooth speaker that I bought on May 10th.
To give you some background, I purchased the speaker from your downtown branch and was assured of its excellent quality and performance.
However
, within just three days of use, the device stopped functioning entirely. Despite being fully charged, it neither connects to any device nor emits sound. I have double-checked the manual and tried troubleshooting methods, but the problem persists.
I would appreciate it if you could either replace the faulty item with a new one or provide a full refund. I have attached a copy of the receipt and warranty card with Linking Words
this
letter. Please let me know how to proceed with the return and replacement process.
Thank you for your attention to Linking Words
this
matter. I look forward to your prompt response.
Yours faithfully,
Alex ThompsonLinking Words
onlineconsumer