You travelled to another city on business last week, and there was a problem with your hotel room. Write to the hotel manager. In your letter… - Tell the manager about the problems you had - Explain to them how you feel about what happened - Let them know what actions you would like them to take. Write no less than 150 words You do NOT need to write any addresses Start your letter as follows: Dear Sir or Madam,

Good day, dear Madam/Sir, I am writing to you, to express my dissatisfaction that I encountered in one of your suites.

Due to

Linking Words

your incompetence, I had been suspended from my work for over a month. To give you context about my dilemma, I booked a 3-night stay at your hotel

last

Linking Words

Monday. During my first night staying in your hotel, the people next door were very loud, they stayed up and caused

ruckus

Correct article usage

a ruckus

show examples

till dawn, which cost me my sleep and the chance to relax. I guess they were probably young people having a party and getting wild. I would have understood if they had stopped between 11 to midnight. I called you many times through your room service landline, and all you answered was that you'd send someone. I had an important meeting with some executives in my work company on the following day, where we discussed details for our upcoming major projects, they had asked me if I was ready for it because they saw the stress written all over my face. Because of the lack of proper rest,

consequently

Linking Words

, I couldn't perform my task well during the meeting. So

then

Linking Words

, my bosses were a bit disappointed with my report and ended up suspending me. Albeit all of

this

Linking Words

, I suggest you come up with some house rules, particularly regarding the loud noises that disrupt other guest's comfort.

Moreover

Linking Words

, strictly monitor and discuss it with your guest. Kind regards, Ashley

ashleyhilaga4Mon Jun 09 2025

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coherence and cohesion

Make sure to use simple sentences and clear ideas. This can help in keeping a logical flow.

task achievement

Try to be more polite in your writing tone to reflect a customer service context.

coherence and cohesion

Separate your ideas better. For example, put one main idea in each paragraph.

task achievement

You clearly stated the problem you faced during your stay.

coherence and cohesion

Your letter has a greeting and closing, which is good for format.

Structure your letter

A letter needs to be written using a proper format, including the following:

A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
The main body (consisting of paragraphs for each part of the letter)
A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »- a book that's free for 🚀 Premium users.

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6
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 5.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

5 paragraphs

243 words

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Topic Vocabulary:

amenities
dissatisfaction
remedy
compensation
reimbursement
inconvenience
unacceptable
resolve
satisfaction
improvement
customer service
unhygienic
malfunction
assurance
courtesy
reschedule
business trip
reliable service
accommodation

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