Your company recently used a hotel for an important meeting. There was a problem with the facilities in the meeting room. Write a letter to the hotel manager. In your letter- -give details about this meeting, -describe the problem with the meeting room facilities, -say what you want the manager to do?

Dear Sir/Madam, I am writing to bring to your attention an issue we encountered during a recent meeting held at your hotel. On June 8th, 2025, our team at Apex Innovations booked the conference room at
this
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hotel with our stakeholders and clients. The purpose of
meeting
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the meeting
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was to finalize our plans (including important projects and some deadlines) for the upcoming quarter, making it an essential event for our company's progress We specifically chose
this
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hotel based on its strong reputation for quality service and facilities.) Unfortunately, (the experience was far from satisfactory since) we faced significant problems with the facilities in the meeting room. The projector was malfunctioning, which caused a major disruption to our presentation. Despite several attempts, we were unable to fix it, leading to a significant delay.
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, the air conditioning system was ineffective making the room uncomfortably warm and hard for us to focus. Given the importance of
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meeting, these issues were quite disappointing and impacted our
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experience. I kindly request a thorough inspection and repair of the equipment in the meeting rooms beforehand to prevent
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incidents in the future.
Moreover
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, it would be appreciated if
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compensation or a discount is provided on our next booking for the inconvenience we faced. Thank you for your attention to
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matter. I look forward to your prompt response. Yours faithfully, Full Name. Aman

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coherence and cohesion
Make sure to focus on one main idea in each paragraph to keep it clear.
task achievement
Provide a bit more detail about the meeting's importance to connect better with the reader.
coherence and cohesion
Try to make your sentences shorter for better clarity.
task achievement
The letter has a very polite and respectful tone, which is great.
task achievement
You have clearly stated the problems faced during the meeting, which makes the issue clear.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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