You have recently visited a sports centre and discovered some problems including the poor condition of a changing room there. You had complained about it earlier, but still no action has been taken. Write a letter to the facility manager about it. In your letter, ● describe the problems ● include details of your complaint ● say what actions you would like them to take

Dear Sir/Madam, I am writing to express my dissatisfaction regarding changing room in your sports centre

Remove the comma

apply

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since the matter requires immediate attention.

Although

Linking Words

I appreciate your previous assistance, the issue remains unresolved. Not only has

this

Linking Words

caused considerable inconvenience, but it

also

Linking Words

negatively impacted customer satisfaction.

Besides

Linking Words

this

Linking Words

, I noticed a lack of communication from your side, which has

further

Linking Words

added to the frustration.

Moreover

Linking Words

, I have attempted to contact your office multiple times via phone and email, without success.

Furthermore

Linking Words

, no alternative solutions have been offered to address the problems like the door and windows are not

Replace the word

closed

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properly. For

females

Add a comma

females,

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it was difficult to change in that room.Rather than delaying the resolution, I suggest issuing a replacement.

Whereas

Linking Words

I had high expectations based on your company’s reputation, the current experience has been disappointing. I kindly request that

this

Linking Words

matter be resolved as soon as possible. Thank you for your attention. I look forward to your prompt response. Yours faithfully, Lisa

nazianoor1314Thu Jun 19 2025

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coherence and cohesion

Make sure each paragraph has a clear single idea to help the reader follow easily.

task achievement

Try to provide more specific details about the problems in the changing room to strengthen your complaint.

task achievement

Maintain a polite but clear tone in all parts of the letter.

task achievement

You have clearly stated your previous complaints and the current situation.

coherence and cohesion

The closing of your letter is polite and appropriate for the context.

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8
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
3
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

162 words

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