IELTS Writing Correction Service
Writing Samples
Band 5

You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -give details of the purchase -describe the problem -explain why you need a replacement urgently

Dear Sir, I am writing to express my
disatisfaction
Correct your spelling
dissatisfaction
 about a purchase I
did it
Verb problem
made
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 on 2 November online through your store, which I received on 5th November.The order no was (234ADX) includes Nike's two
shoe
Check wording
apply
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pairs.
Although
Linking Words
,
Punctuation problem
apply
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initially
Linking Words
 I was impressed with prompt delivery, I got disappointed when I opened the box. I have ordered the black
shoes
Use synonyms
 with white strips
but
Punctuation problem
, but
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 I received blue
shoes
Use synonyms
and
Punctuation problem
, and
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also
Linking Words
 the size of them did not match with given description.
While
Linking Words
,
Punctuation problem
apply
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 I have
been always
Correct word order
always been
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 satisfied being
regular
Correct article usage
a regular
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 consumer of your shop, it is so
embarssing
Correct your spelling
embarrassing
 and shocking for me
this
Linking Words
 time. I kindly request you to
replacement of
Wrong verb form
replace
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 these
shoes
Use synonyms
 urgently, as I ordered these
shoe
Fix the agreement mistake
shoes
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 for
my
Correct pronoun usage
apply
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one of my friends to surprise him on his birthday.
Additionally
Linking Words
, I have
packed
Verb problem
apply
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received
shoes
Use synonyms
 in new condition send me the details of
Correct article usage
the drop
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drop off
Use the right word
drop-off
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 location
and
Punctuation problem
, and
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 please let me know
estimated
Correct article usage
the estimated
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 time of arrival of
new
Correct article usage
the new
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 delivery. I hope you will resolve
this
Linking Words
 issue at
earliest
Correct pronoun usage
your earliest
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. Yours faithfully, Amar.

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coherence and cohesion
Make sure to include a clear introduction stating your issue, and it can help to break down your points into separate parts to improve understanding.
task achievement
Use simple sentences to express your concerns clearly. Avoid complex sentence structures.
positive
The letter follows a polite tone throughout, which is good for customer service communication.
positive
The urgency of the request is well-expressed, showing importance.
Topic Vocabulary:
  • Dear Sir/Madam
  • I am writing to inform you about a recent purchase I made from your company
  • I am disappointed with the quality/fitting of the clothing
  • The fabric/material used is substandard/defective
  • The color/design does not match the product description
  • The size is incorrect, and it does not fit me properly
  • I urgently require a replacement as I have an upcoming event/function
  • I would appreciate it if you could expedite the process
  • I expect a prompt response and resolution to this matter
  • I suggest a refund or replacement of the item
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