IELTS Writing Correction Service
Writing Samples
Band 6.5

You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. – I am on vacation • Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card statemen

Dear Sir/Madam, I am writing in regard to the visa
card
Use synonyms
 statement that I just received from your bank, and I disagree with some of the high-value expenses printed on my bank statement.
To begin
Linking Words
 with, my name is Ketul Shah, and I have been a loyal customer with Scotia Bank for more than 3 years now.
Also
Linking Words
, I hold one visa
card
Use synonyms
 and one debit
card
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 with
this
Linking Words
 account. As you could see from my previous years' records, I only use a debit
card
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 to purchase expensive items. To my surprise, when I printed
this
Linking Words
 month's credit
card
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 report, I found that $5000 CAD worth
items
Change preposition
of items
show examples
 were bought using my
visa
Fix capitalization
Visa
show examples
card
Use synonyms
 ending 6545, including a gaming laptop and a TV from Best Buy in Kitchener, ON. I do not approve of these transactions
as
Punctuation problem
, as
show examples
 I was on holiday during those days. I would request you to investigate
this
Linking Words
 issue as quickly as possible, as I only have 25 days to pay it off. I look forward to your prompt reply with a positive update. Yours faithfully, Ketul Shah

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task achievement
Make sure to clearly state what you want the bank to do, such as sending a revised statement or temporarily freezing your card until the issue is resolved. This will strengthen your request.
coherence and cohesion
While your letter has a good logical flow, consider using paragraphs to separate your introduction, explanation of the issue, and your request more clearly. This can make your message easier to follow.
task achievement
You provided your personal details and background clearly, which helps in identifying yourself as a customer.
task achievement
Your tone is polite and respectful, which is important for formal correspondence.
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