You recently bought a new Television online,However when it arrived you found that it had a problem.You called the customer services,but were not satisfied with the responce. Write a letter to the company ,In your letter. Introduce yourself Explain the situation. Explain what you want the company to do.

Dear Sir or Madam I am writing to you to request a refund for the product I purchased from your online website on July 20, 2025 The item in question is a television, model number HK-123, which was advertised as a slim LED 4 K model, including a Roku TV box and Bose speakers. There should be a manual for setting up the product, but it was

also

Linking Words

missing. The device available contradicts the device description.

However

Linking Words

, upon using it, it does not include the Roku TV box, and the sound is coming flat from the speakers; the bass is missing.

Moreover

Linking Words

, I am not satisfied with the television and the service. I contacted the customer support line many times, but got no response yet. I would like to request that you process my refund as soon as possible. Hereby, I have attached the pictures of it and the invoice for your reference. Thank you for your attention to the urgent matter. Yours faithfully Kunalpreet Singh

hasaspreetk01

Jul 28, 2025

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task response

Try to add more details about the problem to make it clearer.

coherence and cohesion

Ensure that each paragraph has one clear idea to improve overall clarity.

positive

The greeting and closing are polite and appropriate.

positive

The letter clearly states the issue and the request for a refund.

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3
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

166 words

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