Dear Sir or Madam
I am writing to you to request a refund for the product I purchased from your online website on July 20, 2025
The item in question is a television, model number HK-123, which was advertised as a slim LED 4 K model, including a Roku TV box and Bose speakers. There should be a manual for setting up the product, but it was
also
missing. The device available contradicts the device description.
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However
, upon using it, it does not include the Roku TV box, and the sound is coming flat from the speakers; the bass is missing. Linking Words
Moreover
, I am not satisfied with the television and the service. I contacted the customer support line many times, but got no response yet. I would like to request that you process my refund as soon as possible. Hereby, I have attached the pictures of it and the invoice for your reference.
Thank you for your attention to the urgent matter.
Yours faithfully
Kunalpreet SinghLinking Words