You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you. Write a letter to the train company. In your letter: Describe the problem you had with the tickets Say why were unhappy with the staff Suggest what action the train company should take

Dear Sir or Madam, I am writing to express my disappointment with your services

Punctuation problem

apply

show examples

after I had a bad experience with your staff. Let me explain my situation. I bought business class tickets for my journey from Los Anglos to New York before a week from the trip, when I arrived to the gate the employee said that I can't enter trough the business gate because my ticket is old and their are some changes on the policy about

this

Linking Words

manner, as I mentioned I purchased my tickets before one week. The staff were very impolite and they refused to talk to me, I wanted to explain my problem, but they closed the door and I couldn't catch the train. I am kindly requesting a refund for my fee that I paid, and I expect an apology for the treatment that I received from the workers there. Thank you for your consideration. Best regards, Lamar

lamar.28859

Aug 2, 2025

Unauthorized use and/or duplication of this material without express and written permission from this site's author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

task achievement

Make sure to start the letter with a proper greeting and include more details about your experience to fully explain the problem.

coherence and cohesion

Use clearer paragraphs, where each paragraph has only one main idea. This will help the reader understand your points easily.

task achievement

Try to be more polite in your request and add a closing statement to show appreciation.

task achievement

You described your problem with the tickets clearly, which is good for understanding the issue.

coherence and cohesion

You used a polite closing, which is important in formal letters.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »- a book that's free for 🚀 Premium users.

Do you want to check your IELTS essays?

Submit unlimited essays, letters and charts. Sign up right now and start improving your writing skills.

1
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

155 words

🚀 Prepare for IELTS writing section today!

Unlimited Task 1 & Task 2 checks
Practice with essays, charts, and letters.
Personalized suggestions & mistake analysis
Spot every mistake and boost your score.
Topic ideas & vocabulary helpers
Expand your ideas and use the right words.
Progress tracking
Watch your writing improve with every practice.

Topic Vocabulary:

disappointed
inconvenience
frustrated
incompetent
unhelpful
inconsiderate
ruined
compensation
refund
apology
reimbursement
improvement

What to do next:

Look at other essays:

6.5
band
Today children are spending much more time watching TV compared to the past. Why do you think this happens? Is this a positive or a negative change?
Children are known to spend a lot of time watching TV in comparison to the past. I believe that there are several underlying factors that can contribute to this, and I completely agree that this brings more negative change for the children.
8
band
It is important for people to take risks, both in their professional lives and their personal lives. Do you think the advantages of taking risks outweigh the disadvantages ?
It is debatable nowadays whether we have to take risks for the sake of our careers and private lives. Definitely, taking risks has its own merits and drawbacks. This essay will put forward the reason why risk-taking will bring more benefits than shortcomings.
6
band
Some people soy thol industrial growth is necessory to solve poverty, but some other people orgue that industrial growth is causing environmental problems and it should be stopped. Discuss both views and give your opinion
firstly, the escalation of the industrial sector particularly in the soy thol product provides several advantages for society. for instance, it will cut off unemployment due to the increasing of job fields in which the firm requires more workers. Furthermore, big opportunities to get a job will make the problem of poverty within the community immediately decrease in line with economic growth. thus, the government should be paying attention to considering the balancing of benefits in the industry sector.
6.5
band
In many countries around the world, rural people are moving to cities, so the population in countryside is decreasing. Do you think this is a positive or a negative development ?
Improving self-esteem as a personal indicator quality in many nations focuses massively on honing either soft skills or hard skills. In many nations around worldwide, cities are the place for villagers to move, thus, the population in villages is declining. From my point of view, this condition is a beneficial improvement for the people instead of a drawback impact.
7
band
In the future all cars, buses and trucks will be driverless. The only people travelling inside these vehicles will be passengers. Do you think the advantages of driverless vehicles outweigh the disadvantages?
There is no doubt that the current world we are living in is being highly developed in terms of technology. We are adapted to use our hands and brains to drive a car. But in the near future, technology will be the driver. I couldn’t predict the future, but from my perspective, the advantages this trend holds would outweigh the disadvantages.

Use a variety of complex and simple sentences

Today children are spending much more time watching TV compared to the past. Why do you think this happens? Is this a positive or a negative change?

It is important for people to take risks, both in their professional lives and their personal lives. Do you think the advantages of taking risks outweigh the disadvantages ?

Some people soy thol industrial growth is necessory to solve poverty, but some other people orgue that industrial growth is causing environmental problems and it should be stopped. Discuss both views and give your opinion

In many countries around the world, rural people are moving to cities, so the population in countryside is decreasing. Do you think this is a positive or a negative development ?

In the future all cars, buses and trucks will be driverless. The only people travelling inside these vehicles will be passengers. Do you think the advantages of driverless vehicles outweigh the disadvantages?